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Leads and scales Figma's Customer Experience Manager team in Japan. Responsibilities include setting team strategy, managing performance, coaching employees, supporting career development, partnering cross-functionally with Sales, Support, Product, and Marketing, ensuring enterprise customers realize value, and serving as a player-coach and escalation point for key customers.

The Senior Account Executive will lead Figma's expansion into UK government accounts, developing strategies and managing complex sales processes to establish long-term growth.

Lead initiatives for user acquisition and growth at Figma, focusing on strategy development, user experience optimization, and collaboration with marketing teams.

Figma seeks a Technical Program Manager to lead self-serve analytics and a data democratization initiative, enhancing program delivery and adoption across teams.

Build and evolve shared Ruby frameworks and backend systems powering Figmas REST APIs, async jobs, and workflow orchestration. Improve availability, scalability, performance, developer tooling, CI, and observability while modernizing a large Ruby codebase and partnering with product engineers to create reusable platform capabilities. Mentor teammates and establish shared libraries, APIs, documentation, and best practices.

Lead and grow a Strategic Sales team focused on top-tier accounts, develop sales roadmaps and forecasting, present to C-levels, coach and mentor AEs, align with product and marketing, monitor market/competitive trends, and drive customer satisfaction and revenue growth.

Manage a large book of existing customer accounts: handle inbound sales and billing requests, close subscription expansions and renewals, qualify inbound prospects, run outreach with Marketing, and coordinate with Support and Order Management. Role is full-time based in the London hub.

Lead user acquisition and top-of-funnel growth for Figma by owning logged-out and sign-up experiences, running experiments and features to improve discovery, optimizing visibility in search and generative search, collaborating with Growth Marketing, and owning EDU strategy to grow student and educator adoption.

Own month-end and quarter-end close activities for assigned areas, prepare journal entries, accruals, reconciliations, and flux analyses. Partner cross-functionally to provide accounting guidance, support audits and SOX compliance, automate processes using AI and automation tools, and maintain scalable procedures, policies, and internal controls under US GAAP.

Drive enterprise sales by building and managing a pipeline of large accounts, engaging executive decision-makers, creating strategic account plans, managing complex sales cycles, and collaborating cross-functionally to expand and retain enterprise customers.