Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.
This is a full time role that can be held from our London hub.
What you'll do at Figma:- Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
- Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
- Manage inbound billing requests (such as processing renewals and changing payment term/method)
- Close targeted outbound account renewals
- Qualify and handle inbound sales requests
- Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
- Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
- Strong technical aptitude with ability to learn new products, processes, and policies as we go
- Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
- Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
- Exposure to or interest in product development and web-based collaborative tools
- B2B SaaS experience
- Customer-facing Sales/Support experience
- Multilingual (German or French)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
Skills Required
- Desire to build a career in Sales
- Strong technical aptitude and ability to learn new products, processes, and policies
- Ability to collaborate across Sales, Support, Billing, and Marketing teams
- Curiosity, commitment to ongoing learning, adaptability, and high personal motivation
- Exposure to or interest in product development and web-based collaborative tools
- B2B SaaS experience
- Customer-facing sales or support experience
- Multilingual ability (German or French)
- Ability to attend in-person onboarding in London hub
- Keep camera on for video interviews as part of the hiring process
Figma Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figma and has not been reviewed or approved by Figma.
-
Healthcare Strength — Healthcare is considered comprehensive, with medical, dental, and vision coverage complemented by mental health and wellness support, and plan quality described as strong.
-
Leave & Time Off Breadth — Generous or unlimited PTO, company recharge days, paid holidays, and sick time create ample opportunities for rest and flexibility.
-
Parental & Family Support — Parental leave and fertility support are emphasized, including around 20 weeks paid maternity leave and lifetime-capped fertility assistance referenced in recent examples.
Figma Insights
What We Do
Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Companies like Microsoft, Google, and Slack use Figma to boost creative productivity while keeping everyone on the same page.
Why Work With Us
We’re multiplayer people who live by our values, celebrate our differences, and care deeply about each other and our users. Making design accessible to all is a lofty goal. We’re just getting started and could use your help—join us!
Gallery
