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The Strategic Customer Success Manager at Atlassian will build strong relationships with customers, guiding them to realize the value of their Atlassian investment. The role involves working closely with C-level clients to develop success plans, facilitate product adoption, and mitigate churn through proactive intervention. The manager will also support strategic planning sessions and ensure customers maximize their use of Atlassian solutions.
The Manager for the Strategic Customer Success team at Atlassian will lead the team to achieve OKRs and KPIs, develop strategic plans for market penetration, manage complex enterprise relationships, and guide the team in enhancing customer satisfaction through collaboration and mentorship.
The Account Executive will manage relations with South Korea-based customers, identifying sales opportunities, nurturing partnerships, and ensuring customer satisfaction while achieving revenue targets. Responsibilities include relationship building, sales forecasting, and staying updated on industry trends.
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As an Enterprise Account Executive at Atlassian, you will be responsible for building relationships with key stakeholders, negotiating contracts, and collaborating with internal teams to ensure customer success. You will develop strategic sales plans, identify leads, and work on expanding opportunities across a wide product portfolio. The role involves engaging with C-level executives, understanding client needs, and providing solutions for Fortune 500 companies.
As a Principal Engineer in the Search Platform team at Atlassian, you will tackle complex technical problems, oversee project plans, lead code reviews, mentor junior engineers, and collaborate across engineering teams on company-wide programs, leveraging your expertise in software architecture and multiple programming languages.
Develop and implement named account or territory plans for Midmarket customers in Spain, Cyprus, and Portugal. Act as the main point of contact for designated accounts and work on maximizing expansion opportunities and ensuring customer success. Collaborate with team members to build sales strategies and drive enterprise software sales.
As a Senior Principal Data Scientist at Atlassian, you will lead strategic initiatives, influence product strategy, manage complex data science programs, and enhance data assets. You'll work cross-functionally to identify business challenges, develop frameworks for measuring customer engagement, and share knowledge to drive data science practices across the organization.
The role involves designing and building observability solutions, leading complex projects, mentoring junior engineers, and improving operational insights to support Atlassian teams. Key tasks include technical design, code reviews, and tackling architectural challenges to enhance observability standards across the organization.
As a Lead Product Designer at Atlassian, you'll mentor the design team, lead strategic initiatives, and connect projects to create a cohesive Jira experience. You'll focus on user-centered design while collaborating with engineers and product managers, making significant impacts across a large user base. Your role involves end-to-end design ownership and iterative processes to enhance product quality and user satisfaction.
The Mid-Market Regional Sales Leader will manage a team focused on acquiring and nurturing mid-market customers in the DACH region. Responsibilities include developing and implementing sales strategies, mentoring sales managers, monitoring sales performance, and collaborating with internal teams to enhance customer satisfaction.
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