As a Senior Customer Support Engineer, you will provide technical support to customers by troubleshooting issues, guiding them through resolution procedures, collaborating with internal teams, and ensuring customer satisfaction. Your role involves prioritizing requests and documenting interactions to enhance service quality.

The Customer Support Analyst is responsible for providing technical assistance to clients, managing daily support inquiries, troubleshooting complex issues, ensuring customer satisfaction, and collaborating with the engineering team.

The Software Engineer will build and maintain applications and back-end services for the user-generated content team, focusing on web services using Javascript and Ruby on Rails. Responsibilities include leading feature projects, enhancing engineering best practices, and collaborating across departments to improve product offerings.