Top Tech Jobs & Startup Jobs

Leads Customer Excellence Group field operations across EMEA, owning operational strategy, annual planning, performance management, forecasting, capacity modeling, reporting cadences, and cross-functional execution. Partners with executive leadership, Finance, HR, Sales, and Workforce Planning to drive customer success, renewals, resource allocation, transformation, and growth. Builds and develops a high-performing operations team, standardizes processes, supports strategic programs, and delivers executive-level communications in a complex, matrixed organization.

Owns technical relationships with enterprise customers, designing and implementing AI solutions on the Moveworks Platform. Responsibilities include architecture, API integrations, workflow automation, customer advisory, implementation leadership, product feedback, and reusable solution development. The role requires frequent customer engagement, executive communication, collaboration with engineering and product teams, and travel up to 25%.

Lead architecture, development, deployment, and production support for AI-native and cloud-native systems at ServiceNow. Build LLM integrations, agentic workflows, retrieval pipelines, vector systems, evaluation frameworks, and ServiceNow applications. Provide technical leadership, mentorship, customer issue resolution, security oversight, and cross-functional collaboration. Develop with Python, Java, and JavaScript while integrating cloud services, managed AI platforms, Kubernetes, CI/CD, and ServiceNow scripting.

Design architecture and scalable web applications for ServiceNow’s Agentic Playbooks platform. Build interactive user interfaces, reusable tools and frameworks, and platform features using modern frontend and object-oriented engineering practices. Collaborate across teams, solve complex technical problems, drive initiatives from design through delivery, mentor engineers, and apply AI-assisted development while maintaining quality, security, and maintainability.

Build and ship security controls for agentic AI systems. Responsibilities include analyzing agent architectures, threat modeling, developing static and runtime protections, red-teaming prompt and tool attacks, evaluating defenses, researching AI security threats, and advising product teams on secure AI design.

Leads marketing operations across APAC markets, overseeing planning, budgeting, forecasting, pipeline management, campaign performance, reporting, and process improvement. Partners with regional and global marketing, sales, and business teams to drive revenue growth, improve operational efficiency, implement automation and AI, and deliver actionable insights. The role also builds scalable playbooks, manages stakeholders and vendors, coordinates business reviews, and mentors junior marketing operations staff.

Leads the design, development, deployment, and operation of complex cloud-native platform components. Owns major technical initiatives, Kubernetes infrastructure, operators, controllers, automation, distributed systems, and reliability practices. Partners with senior engineering leaders on architecture and strategy, resolves technical risks, reviews code and designs, and mentors engineers. Requires extensive experience with Go, Kubernetes, public cloud platforms, stateful workloads, microservices, CI/CD, GitOps, infrastructure as code, and observability.

Architects and builds large-scale distributed data platform components, ingestion systems, foundational libraries, and backend infrastructure. The role requires hands-on Java engineering, JVM performance tuning, Kubernetes operations, data lake technologies, fault-tolerant architecture, and scalable streaming or batch processing. Responsibilities include technical leadership, cross-team collaboration, production troubleshooting, technology evaluation, and enforcing engineering best practices for reliable, high-performance systems.

Own the architecture, roadmap, and performance of ServiceNow’s front-end platform and framework. Build reusable component systems, lead cross-team technical initiatives, resolve complex production issues, guide architecture and code reviews, mentor engineers, establish AI-assisted development guardrails, and partner with product and design. The role requires extensive front-end platform experience, deep JavaScript and TypeScript expertise, modern UI framework knowledge, performance optimization skills, and staff-level technical leadership.

Serves as the strategic technical interface for global and regional partners, leading pre-sales discovery, demonstrations, proofs of concept, solution architecture, and executive briefings. Develops partner growth strategies, AI-enabled offerings, workflow solutions, and go-to-market plans. Translates ServiceNow platform capabilities into scalable, outcome-driven solutions while coordinating internal specialists and supporting partner-led opportunities. Requires native Bahasa fluency and travel up to 50%.