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Lead complex Red Hat solution architecture engagements: design and implement RHEL, Kubernetes, and cloud solutions; guide pilots and production deployments; estimate level-of-effort; consultatively sell and demo solutions; mentor junior staff; and provide product feedback and internal leadership.

Lead and deliver multiple complex customer-facing IT programs end-to-end. Coordinate cross-functional teams, manage risks, communicate with clients and executives, mentor junior PMs, use PMI/Agile/Scrum methodologies and project management tools, and ensure programs complete on time and within budget.

Act as primary customer advocate for a financial services account, providing Ansible Automation Platform architecture and implementation guidance, coordinating across Red Hat teams, handling support requests, performing technical reviews, maintaining documentation, and growing customer relationships while ensuring successful product adoption and upgrades.

The Senior Project Manager will oversee project delivery, manage project activities, control scope, and ensure adherence to budgets while coordinating with teams across different geographies.

The IT Strategy Consultant will support the formulation of IT and DX strategies based on client business challenges, focusing on stakeholder consensus and the continuous delivery of optimized IT solutions while fostering long-term partnerships.

The Ecosystem Solutions Architect will support ecosystem partners as a technical advisor, co-creating strategies and facilitating integration with Red Hat technologies while managing technical capabilities and communications.

The OpenShift Architect will support the delivery team in optimizing Red Hat's container operations, collaborating with IT and software engineering teams, and advising clients on cloud and system infrastructure solutions.

Design and lead adoption workshops, diagnose and resolve technical adoption blockers (integration, platform), create reusable best-practice resources, partner with product teams on VoC, and monitor ARR and consumption metrics to refine adoption strategies for container and CI/CD-based application platforms.

Design and deliver production-grade, enterprise-focused AI architecture blueprints and open-source Quickstarts. Collaborate with partners to integrate and benchmark systems, incorporate telemetry, ensure secure and compliant deployments, and optimize runtimes across heterogeneous hardware.

Technical, customer-facing role providing architectural guidance and proactive support for Red Hat Enterprise Linux and related Red Hat technologies. Manage a small set of enterprise customers, handle escalations and incidents, coordinate across engineering and product teams, advise on upgrades and implementations, document resolutions, and occasionally visit customer sites. Must learn or be proficient in Ansible and stay current with containers, orchestration, and automation.