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Manage assigned enterprise accounts for Red Hat, selling its complete portfolio and developing executive relationships. Responsibilities include prospecting, managing complex sales cycles through closing, creating strategic and tactical revenue plans, guiding extended sales teams, meeting quotas, and identifying opportunities across application development, architecture, operations, leadership, and business functions. The role requires technology sales experience and knowledge of middleware, PaaS, cloud computing, and DevOps.

Sell Red Hat’s software and professional services portfolio to U.S. federal civilian agencies. Responsibilities include expanding strategic accounts, managing complex sales cycles, advising senior IT and C-level executives, identifying key projects, developing solution strategies, guiding proofs of concept and implementations, and managing account planning. The role requires federal government sales experience, enterprise software expertise, knowledge of government acquisition processes, and understanding of open source, AI, DevSecOps, and IT modernization.

Lead the design, development, deployment, and support of scalable Salesforce CRM solutions. Build Apex, Lightning, LWC, and automation components; manage territory features; integrate Salesforce with enterprise systems using REST and SOAP; and optimize high-volume API workloads. Provide production support, troubleshooting, code reviews, hotfixes, training, and technical leadership for multi-tenant architectures with encryption and role-based access controls. Collaborate with agile teams and lead global CRM deployments.

Lead clients in identifying and resolving DevOps challenges through software engineering and generative AI. Guide development teams, improve development processes, support Agile and Scrum adoption, design and implement cloud and DevOps solutions, provide technology advisory services, develop roadmaps, coach teams, and contribute to consulting sales and customer acquisition.

Provides hands-on consulting and implementation of Red Hat cloud, infrastructure, and cloud-native development solutions. Develops libraries, services, and reference implementations; coaches client teams; advises on architecture, automation, scalability, reliability, and DevOps practices; and leads complex open-source solution delivery from design through deployment. Requires strong customer-facing communication, German and English fluency, German proficiency at C1 or above, and willingness to travel across EMEA.

Provides security-focused technical account management for strategic enterprise customers using Red Hat technologies. Advises on security monitoring, software vulnerabilities, patching, remediation, trusted software supply chains, and cloud-native platforms. Coordinates with customers, Product Security, engineering, consulting, and support teams to resolve incidents and implement upgrades. Builds customer relationships, develops engagement plans, mentors security and operations staff, documents use cases, and supports adoption of RHEL, containers, Kubernetes, and Ansible. Requires English and Japanese communication, international travel, and five or more years of relevant experience.

Lead AI architecture and consulting engagements for UKI customers, supporting sales, scoping, workshops, solution architecture, statements of work, and business development. Develop reusable AI consulting solutions, enable regional teams, and lead the design and implementation of complex AI systems. Advise customers on AI value, predictive and generative models, MLOps, model serving, guardrails, agentic systems, and observability. Regular travel across London and Dublin is required.

Provides strategic technical guidance and troubleshooting support to enterprise Red Hat customers using OpenStack and related cloud platforms. Responsibilities include technical reviews, case management, customer engagement planning, upgrades, issue prevention, platform adoption, solution alignment, and collaboration with field and engineering teams. The role serves as a trusted technical advisor, advocates for customers, contributes to solution patterns and internal knowledge sharing, and travels to customers and industry events as needed.

Develop and debug Windows virtualization support within OpenShift Virtualization, diagnosing crashes and performance issues, implementing fixes, improving architecture, and contributing to KubeVirt, QEMU, and libvirt. The role includes code reviews, software design, Windows compatibility monitoring, process improvement, and collaboration with global engineering teams and open-source communities.

Design, build, automate, and operate Red Hat Hybrid OpenShift platforms across cloud and on-prem. Implement GitOps, CI/CD, monitoring, and SRE practices; develop operators and tooling; lead incident response, on-call duties, and postmortems; mentor peers and improve platform reliability and self-service.