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The Sales Manager mentors SMB Account Executives, driving team performance and aligning solutions with client needs while achieving revenue targets.

Manage onboarding and ongoing success for an SMB customer portfolio: train multi-location clients, drive product adoption, reduce churn, hit onboarding metrics, build deep stakeholder relationships, and collaborate cross-functionally as a product expert.

Generate and qualify outbound leads, communicate Podium value, align solutions to prospect needs, schedule demos with Account Executives, maintain CRM data, research prospects, and hit monthly pipeline and meeting targets in a fast-paced SaaS environment.

As an Enterprise Customer Success Manager, you will enhance relationships with high-value clients, drive product adoption, and aid in customer satisfaction while managing a pipeline of projects to achieve performance goals.

As a Product Support Specialist, you will provide technical support to B2B customers, troubleshoot issues, and enhance customer satisfaction with Podium's products.

Build and run a founder-led external communications function focused on Eric's voice. Develop thought leadership, social and long-form content, AI-native content workflows, audience-targeted programs, podcast placements, partner amplification, measurement tied to mindshare and pipeline, and scale founder social presence.

Lead and scale the SDR organization by managing 3-6 team leads, developing strategy and operations, tracking performance metrics, aligning with Marketing and Sales, and creating development programs to drive new-logo pipeline and promotions for SDRs.

As an Inbound Sales Development Representative, you'll educate and qualify leads, collaborate with sales reps, and maintain accurate CRM data to achieve monthly sales quotas.

The Product Support Specialist assists Podium customers by answering technical questions, providing support via various communication channels, and enhancing customer satisfaction through effective problem-solving and collaboration with internal teams.

The Product Support Specialist will assist Podium customers by answering questions, troubleshooting issues, and enhancing customer engagement with the platform. This role requires expertise in Podium products and effective communication through various channels.