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Design, build, and maintain GTM integrations and automation workflows across marketing, sales, and RevOps. Debug data flows, write lightweight scripts, improve data quality, and document scalable processes to support acquisition, engagement, and retention.

Design, build, and own large-scale distributed backend systems in Go to process billions of events and petabytes of data. Lead architecture, reliability, observability, and performance efforts; improve service communication and data pipelines; debug production at scale; mentor engineers and share learnings publicly.

Build production-grade infrastructure for GTM AI agents: harden prototypes, write evals and prompts, implement observability, own deployment pipelines on GCP, manage safe database access, monitor and improve agent fleet, and partner with GTM builders to scale reliability.

Manage day-to-day accounts payable: process and code invoices, onboard/maintain vendors, reconcile vendor statements and corporate cards, support weekly payment runs and month-end accruals, respond to vendor inquiries, and contribute to AP process improvements and audit-ready recordkeeping.

Lead a pod of 5-7 CSMs, manage their performance and development, own retention and growth outcomes, handle escalations and high-value renewals, translate org priorities into team goals, surface insights with solutions to leadership, and drive AI adoption and efficiency within the team.

As a Mid-Market Account Executive, manage sales from pipeline development to closing deals, focusing on new business acquisition within mid-sized clients. Engage in high-volume prospecting and conduct customer needs analysis to position solutions effectively.

Own the end-to-end design of a product area: strategy, flows, edge cases, and shipped quality. Design comprehensive user flows and self-service experiences, partner closely with PMs and engineers to implement and ship work (including contributing code and fixing UI), steward and extend the Pluma design system, prototype AI interactions, and mentor junior designers.

The Senior Product Marketing Manager will shape product understanding, manage go-to-market strategies, drive adoption, and foster cross-functional collaboration.