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Leads complex, cross-functional technical programs across Technology, Product, Infrastructure, Security, and Architecture. Owns planning, roadmaps, execution, risk and dependency management, stakeholder communication, delivery tracking, and financial health for internal tooling and service initiatives. Uses Agile practices and project management tools to improve technology delivery, operational efficiency, data hygiene, and outcomes while partnering with senior leaders and engineering teams.

Leads software engineering teams responsible for the EnCompass corporate payments platform, including user interfaces, APIs, webhooks, and data streams. Develops technical vision, architectural roadmaps, engineering practices, and delivery mechanisms. Hires, coaches, and retains engineers while partnering with product and commercial teams to prioritize customer-driven outcomes. Requires cloud development expertise, automated testing knowledge, security and compliance understanding, and strong leadership and communication skills.

The role involves designing and developing high-performance web apps, improving user interfaces, maintaining component libraries, and ensuring code quality through comprehensive testing and collaboration with other teams.

Build and own Snowflake data models and dbt pipelines for a Customer Data Platform supporting marketing segmentation and customer journeys. Integrate complex source systems, manage data architecture and governance, conduct data discovery, and translate business rules into scalable solutions. Collaborate with engineering, analytics, product, and business stakeholders; lead technical workshops; mentor junior engineers; and implement automated data quality testing, CI/CD workflows, and AI-augmented engineering practices.

Lead enterprise AI security architecture, strategy, governance, and secure-by-design implementation across cloud, hybrid infrastructure, software, and AI/ML environments. Design security patterns for LLM hosting, agentic systems, vector databases, and inference endpoints; translate regulatory requirements into technical standards; review complex architectures; implement AI security guardrails and policy enforcement; advise engineering and product teams; and mentor teams while influencing senior stakeholders.

Lead monthly, quarterly, and annual FP&A processes for Over-The-Road and Factoring businesses. Prepare and analyze income statements, forecasts, budgets, and board presentations. Partner with accounting, treasury, tax, and sales for deal modeling, M&A due diligence, and integration. Improve reporting through automation, produce management analyses, and identify financial risks and opportunities.

Lead the Mobility Web Experience Engineering organization, setting web platform strategy, architecture, roadmaps, and engineering standards. Manage cross-functional initiatives, operational excellence, delivery metrics, and customer-centric product execution. Hire, coach, and develop engineering managers and software engineers while managing capacity and staffing. Partner with Product, Design, Security, Infrastructure, and business leaders to deliver scalable web applications, reusable platforms, and reliable mobility payment and vehicle-management experiences.

Manage merchant and POS vendor certification lifecycles from initiation through production release. Create and troubleshoot technical test scripts, configure payment test environments, establish secure connectivity, query SQL databases, validate transaction data, support post-launch stabilization, resolve authorization and terminal issues, and ensure compliance with payment interface specifications. Lead stakeholder meetings and identify opportunities for AI-assisted diagnostics and process automation.

Sell WEX telematics solutions to small and mid-sized fleets by managing a pipeline, negotiating and closing deals, upselling, forecasting MRR in Salesforce, collaborating with customer success and partners, and mentoring junior sales team members.

Lead design, implementation, and maintenance of identity and access management solutions. Configure and automate IAM platforms, monitor security systems, troubleshoot incidents, develop security strategy, document standards, and mentor engineers while ensuring compliance with frameworks and delivering operational support including on-call rotations.