Top Tech Jobs & Startup Jobs

Provides technical support to customers through calls and email, troubleshooting Windows and other operating systems, prioritizing tickets, and resolving product issues. Collaborates with Engineering, QA, Product Management, and Customer Success to improve resolutions. Creates knowledge base content, shares workarounds, and delivers product training to internal and partner teams. Requires fluent Italian and English, strong communication skills, and at least two years of customer support experience.

Design and develop scalable C++ software for endpoint state and control across Windows, macOS, and potentially Linux. Build reliable, multi-process systems that enforce endpoint behavior, manage local state, support IPC, and operate across millions of devices. Responsibilities include implementing features, improving platform performance, writing design documents, defining architecture and IPC contracts, and making technical decisions in an evolving, sparsely documented environment.

Lead and develop a team of Account Managers responsible for strategic customer relationships, retention, renewals, cross-sell and upsell growth. Establish KPIs, oversee key accounts, analyze usage and feedback, improve product adoption, resolve escalations, and collaborate cross-functionally. Use Salesforce to track activities, forecast opportunities, report performance, and standardize scalable account management processes.

Leads AI and transformation initiatives across global Marketing Operations, including predictive scoring models, agentic workflows, intelligent automation, governance, and responsible AI adoption. The role combines hands-on model and automation delivery with strategy, process redesign, change management, training, stakeholder engagement, and feature governance. It also manages a small team and partners with Data & AI, Campaign Operations, and Technology Strategy teams.

Own the enterprise pre-sales technical cycle for partners, MSPs, and customers, including discovery, demonstrations, architecture, proofs of concept, and implementation support. Build scalable technical assets, playbooks, labs, and processes while partnering with account executives, product, training, and customer success teams. Represent the company at customer engagements and industry events, support RFPs and RFIs, influence product direction, and help establish the enterprise solutions engineering function.

Leads architecture and technical direction for scalable, high-availability software services. Owns complex, multi-team initiatives, makes autonomous technical decisions, partners cross-functionally, mentors engineers, establishes standards, and advocates for quality. The role develops mission-critical systems supporting millions of endpoints and requires deep Java expertise, scalable system design, API development, relational databases, and strong testing practices.

Demonstrates NinjaOne’s platform to English- and Spanish-speaking LATAM prospects, manages early sales-cycle engagement, identifies customer needs, builds business cases, maintains CRM and revenue records, supports closing opportunities, and represents the company at trade events and client meetings.

Demo the NinjaOne platform to LATAM prospects, uncover customer needs, present tailored solutions, overcome objections, support sales cycles, build business cases, maintain CRM and revenue reports, and help close new business. The role requires professional fluency in English and Portuguese, consultative selling skills, technical presentation ability, and experience with Salesforce or a similar CRM. The position is hybrid in Tampa, Florida and is not eligible for visa sponsorship.

Research potential clients, engage and educate German-speaking prospects, qualify leads, and conduct outbound sales calls. Maintain accurate contact and opportunity information in Salesforce, document activities, forecast opportunities, overcome objections, and meet call targets. The role requires fluent German and English, strong communication, organization, follow-up, technology proficiency, multitasking, and independent prioritization in an international Berlin-based sales environment.

Build scalable, API-first platform capabilities through manifest-driven development. Develop Java and Kotlin backend services and Python workers for third-party integrations, collaborate across engineering teams, participate in architecture reviews, and troubleshoot production systems using logs, metrics, and traces. The role requires expertise in highly scalable systems, object-oriented design, REST services, relational databases, responsive messaging, caching, and software quality practices.