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Lead and manage market operations including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, mentoring/training, process improvement, and hands-on operational tasks in a fast-paced environment.

The Senior Operations Manager oversees production lines, manages facilities, identifies bottlenecks, conducts performance reviews, and supports team development while ensuring compliance with health and safety guidelines.

Lead and develop a Central Operations team responsible for customer experience and operational performance. Own day-to-day performance, design and improve processes, set KPIs, analyze metrics, drive cross-functional initiatives, recruit and develop leaders, and manage change to meet service, quality, productivity, and customer satisfaction goals.

Prepare, stage, and inspect inventory vehicles for inbound/outbound transport and delivery. Use handheld scanners to log locations, perform multi-point inspections and reports, maintain lot areas, fuel and safely operate company vehicles, and meet processing and safety standards while working variable schedules and outdoor conditions.

Prepare, stage, inspect, and log inventory vehicles for inbound/outbound transport and direct delivery. Use handheld scanners and company devices to record locations, perform multi-point inspections and reports, fuel and safely operate company vehicles, maintain lot and workspace cleanliness, and meet processing and quality standards.

Lead and develop a talent acquisition team supporting high-volume Operations hiring. Manage full-cycle recruiting, sourcing strategies, hiring events, onboarding, reporting and metrics analysis, collaborate with hiring managers, coach recruiters, and continuously improve candidate experience and recruiting effectiveness.

Lead and develop a recruiting team executing full life-cycle, high-volume hiring for Operations. Build relationships with hiring managers, analyze recruiting data and KPIs, improve sourcing strategies, run hiring events, onboard and train recruiters, and optimize candidate and hiring manager experience.

Inspect and assure quality of vehicle detailing, train and assign detailers, perform final detail tasks, log and photograph vehicles, run inventory reports, maintain shop safety and cleanliness, and report equipment issues to management.

Manage day-to-day transportation and logistics operations at an assigned field location; oversee warehouse and inventory teams; develop and execute site goals; review route schedules; ensure DOT compliance and workplace safety; coach and develop staff (including CDL drivers); coordinate inventory movement and shift assignments; and maintain timely communication with internal teams.

Process and finalize vehicle registrations, verify customer paperwork, interact with state and county licensing agencies (in-person and online), update customer records, input and cross-reference data across databases, maintain detailed tracking notes, assist teammates with follow-up, and perform other administrative duties to ensure smooth vehicle ownership transitions.