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Maintain Pendo product analytics, including tagging, configuration, dashboards, reports, and data quality. Analyze product usage, feature adoption, and customer behavior to support Product Managers. Investigate trends, answer analytics questions, supplement Pendo data with Grafana and BI sources, and support KPI and OKR reporting. The role requires clear communication, strong analytical skills, and collaboration across an international team, with potential growth into Product Ownership.

Develops and manages sales and product enablement programs, including onboarding, training, playbooks, coaching, certifications, product messaging, and centralized learning resources. Translates technical product updates into sales materials and reinforces enterprise selling methodologies. Partners with Marketing, Product Management, Sales Engineering, and Revenue Operations to improve ramp time, CRM adoption, win rates, and deal cycles. The role is remote and involves occasional international travel.

Develop and own sales and product enablement programs, including onboarding, training, playbooks, coaching guides, certifications, battle cards, and product messaging. Translate technical product updates into sales resources, teach sales methodologies, manage an enablement library, and collaborate with Marketing, Product, Sales Engineering, and Revenue Operations. Track ramp time, win rates, CRM adoption, and deal-cycle metrics to measure program impact. The role also requires presenting to diverse audiences and occasional international travel.

Leads vulnerability intelligence by validating exploit claims, testing proof-of-concept exploits, building honeypots and automated assessment tooling, developing mitigations and detection techniques, and producing detailed vulnerability reports. The role also integrates intelligence sources, identifies exploitation activity, and mentors junior analysts.