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Senior SRE responsible for ensuring high availability and resiliency of a global payments platform by building observability, automations, AI-driven remediation, incident response, and self-healing workflows; participates in on-call rotation and hybrid Philadelphia-based work.

The Sales Development Representative generates and qualifies new business through outbound prospecting, inbound follow-up, and targeted account engagement. They conduct discovery calls, educate prospects on the commerce platform, build stakeholder relationships, and hand off qualified opportunities to Account Executives. The role uses CRM, AI-driven tools, and cross-functional collaboration to maintain pipeline accuracy and support go-to-market efforts while continuously learning sales skills.

Lead and develop a 24/7 technical support team for a global payments platform. Manage daily operations, escalations, staffing, process improvement, cross-team coordination, reporting, and customer-focused service delivery for POS/PMS and payment integrations.

Strategic, hands-on HR Business Partner supporting a growing technology organization. Drive talent acquisition, workforce planning, employee relations, compensation strategy, and Excel-based reporting. Partner with leaders to build pipelines, coach hiring managers, manage ATS workflows, and leverage AI tools to improve HR operations and candidate/employee experience. Hybrid role based in Philadelphia.

The role involves selling FreedomPay's platform and solutions across mid-market and enterprise segments, managing the entire sales lifecycle and developing strategic relationships.

Own full sales lifecycle for FreedomPay's commerce platform across mid-market and enterprise customers. Drive self-sourced pipeline, manage partner-led deals, lead complex consultative engagements and RFPs, articulate ROI, coordinate cross-functional teams, and grow customer relationships to expand account value.

The role involves administering and improving NetSuite ERP, integrating applications, providing technical support, and collaborating with various departments to enhance business operations.

The Strategic Account Executive for QSR manages strategic relationships with enterprise restaurant customers, driving growth and product adoption, and collaborating with various internal teams.

Own and grow a portfolio of enterprise Entertainment customers through executive engagement, strategic account planning, cross-sell/upsell, and collaboration with Customer Success, Sales, Product, and Operations. Drive adoption, lead executive reviews, influence product roadmap, and represent FreedomPay at customer and industry events. Travel ~30-40%.

Serve as primary contact for enterprise clients, drive client satisfaction through proactive communication and relationship management, manage multiple accounts and projects, triage support versus enhancement requests, lead meetings, coordinate cross-functional teams, support onboarding, and ensure long-term client success in a payments-focused SaaS environment.