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Audit and process vacation ownership real estate contracts and closing documents from intake through closing and recordation. Verify accuracy and compliance of contracts, trust and corporate documents, prepare closing disbursements and reports, respond to inquiries, maintain records, and support office operations while following company policies and ensuring confidentiality and quality standards.

Schedule and manage sales presentations for owners and guests, ensure eligibility and high service standards, use persuasive sales techniques to maximize revenue, support guest experience, follow company policies, and work varied shifts including weekends and holidays.

Sell vacation ownership experiences to owners and prospects: answer questions, follow up leads/referrals, provide pricing/property information, promote offers, maintain customer records, and support guest experience and team goals.

Lead development and execution of marketing strategy to generate tours and meet goals. Manage tour flow, guest experience, vendor relationships, budgets, reports, and cross-functional alignment with sales. Recruit, coach, and develop marketing teams, design incentive programs, and ensure compliance with marketing regulations.

Sell vacation ownership by greeting guests, presenting approved materials, explaining pricing/terms, closing sales to meet performance targets, providing customer service, attending training, and participating in team meetings and coaching.

Make outbound and inbound calls to promote preview-package sales and tours, verify eligibility, overcome objections, upsell, check availability, update lead systems, meet targets, provide call monitoring and coaching, follow policies, and support team operations.

Engage guests at Marriott Vacation Club properties to present and sell specially priced trial ownership packages, exceed sales goals, and provide high-level customer service and follow-up.

Engage hotel guests to schedule and qualify sales presentations for Marriott Vacation Club, provide elevated customer service, meet eligibility requirements, and drive presentation volume and sales goals.

Invite and schedule OPC-qualified customers to sales presentations, sell preview packages to absent customers, explain premium gifts, handle on-site guest inquiries, meet performance targets, and perform other assigned tasks to support OPC marketing and sales efforts.

Sell vacation ownership and guest experiences by answering owner questions, following up on leads and referrals, monitoring satisfaction, promoting offers, maintaining customer records, and supporting team and company standards.