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Leads Hilton Grand Vacations marketing programs and teams to increase tour bookings, Club Use penetration, sales efficiency, profitability, and guest experience. Develops and implements creative marketing initiatives, recruits and trains Marketing Representatives, coordinates with Sales and operational teams, manages resort-level marketing operations, and works with vendors to achieve performance goals. Requires a flexible schedule including evenings, weekends, and holidays.

Delivers reporting, dashboards, forecasting, staffing analyses, compensation reporting, and executive presentations supporting sales, marketing, and leadership decisions. Maintains standardized reporting processes, analyzes KPIs, ensures data accuracy across systems, supports staffing and recruiting forecasts, and uses tools such as Excel, Cognos, Hyperion, SharePoint, and AI to improve operational efficiency.

Promote vacation ownership opportunities to Bass Pro Shops customers, deliver persuasive presentations, identify travel needs, recommend vacation packages and local attractions, provide concierge-style service, and meet individual and team sales goals. The role requires flexible availability for nights, weekends, and holidays, along with participation in ongoing sales training.

Temporarily lead 5–7 Sales Representatives selling vacation packages. Drive sales performance through strategic planning, customer engagement, coaching, training, compliance oversight, and continuous improvement. The role requires strong communication, negotiation, teamwork, problem-solving, self-motivation, and availability for evenings, weekends, and holidays. Previous sales experience is preferred, while at least one year of hospitality or customer service experience is required.

Processes HOA accounts receivable activities, including customer service requests, owner address updates, returned mail, annual and monthly billings, late notices, billing reports, documentation, and system updates. Communicates with owners and internal teams by phone and email, maintains organized records, and supports the HOA Accounts Receivable staff with timely and professional administrative assistance.

Books eligible resort tours by phone and in person, sells vacation packages, confirms appointments, addresses marketing issues, meets performance metrics, promotes courtesy tours, and delivers high-quality guest service. The role also supports marketing initiatives and fosters a motivated field team environment while working flexible schedules, including evenings, weekends, and holidays.

Confirms guest appointments, supports tour and marketing activities, promotes courtesy tours, verifies gift eligibility, delivers customer care, develops field team motivation, meets performance metrics, and secures future business through face-to-face package sales. The role requires at least one year of sales, marketing, concierge, or tour experience, computer proficiency, flexibility for evenings and weekends, and a high school diploma or equivalent.

Lead and develop sales managers and executives, drive revenue and profitability, coach high-performing teams, recruit and retain talent, monitor performance metrics, ensure process and compliance execution, improve operations, and deliver exceptional guest experiences. The role requires strong vacation ownership sales expertise, leadership capability, and flexibility to work evenings, weekends, and holidays.

Promotes vacation ownership opportunities to Bass Pro Shops customers through friendly engagement and persuasive presentations. Builds trust, identifies guests’ travel interests, recommends attractions and vacation packages, and meets individual and team sales goals. Provides concierge-style service, completes training, and works a flexible schedule including nights, weekends, and holidays.

Administers association governance and compliance services for timeshare and condominium communities. Responsibilities include reviewing governing documents and statutes, preparing notices, proxies, resolutions, budgets, board materials, and financial approvals; coordinating meetings, audits, counsel, communications, and records; verifying billing and reserve compliance; and serving as a liaison among boards, resort teams, owners, attorneys, and corporate partners.