Top Tech Jobs & Startup Jobs

Administer and optimize an enterprise support platform by managing users, permissions, workflows, routing, dashboards, integrations, automation, and AI capabilities. Monitor platform health, troubleshoot configuration and connectivity issues, maintain alerts and certificates, document changes, and collaborate with Support, Development, Operations, and vendors to improve efficiency and system performance.

Oversee end-to-end payroll operations across EMEA and India, ensuring accurate, timely, and compliant processing. Manage payroll vendors, calendars, controls, audits, reconciliations, statutory requirements, and employee inquiries. Partner with HR, Finance, Tax, Legal, Treasury, and technology teams. Support payroll system implementations, integrations, reporting, automation, and continuous improvement while serving as the regional payroll subject matter expert.

Leads and develops a team of product designers building enterprise SaaS experiences. Sets design direction, raises quality standards, guides complex workflows and AI-first or agentic experiences, and partners with Product, Engineering, Research, and senior stakeholders. The role combines strategic team leadership with selective hands-on work in Figma, while supporting hiring, career development, design operations, systems, accessibility, customer discovery, and collaboration between India- and U.S.-based teams.

The role involves identifying and closing major deals, building relationships with stakeholders, and staying informed on industry trends in a customer experience-focused environment.

Own end-to-end design direction for a major enterprise product area. Define AI-first interaction models, prototypes, and high-fidelity designs. Collaborate with PM, Engineering, QA, and research to validate decisions, improve usability and trust, and mentor junior designers while ensuring accessible, scalable design-system-aligned implementations.

Lead pre-sales solution design and technical engagement for Sprinklr's AI-native Unified-CXM. Architect scalable contact center and data solutions, integrate AI and APIs, run technical workshops, POCs, and RFP responses, and collaborate with sales, consulting, and partner ecosystems to drive enterprise deals.

The Senior Implementation Consultant manages end-to-end CCaaS solutions implementation, leads strategy and architecture, mentors junior consultants, and ensures client satisfaction through expert consultation and stakeholder alignment.

Drive new enterprise SaaS revenue through account and territory planning, prospect research, and field-based sales. Build C-level relationships (CMO, COO, CTO), identify decision makers and champions, manage complex enterprise deals, and continuously grow industry and product knowledge to exceed client expectations.

Lead technical design and delivery of scalable Sprinklr platform solutions (including CCaaS). Support pre-sales scoping, produce architectural blueprints and LLDs, enforce security and UAT/sandbox protocols, ensure best-practice configurations and instance health, govern delivery and handovers, and act as technical advisor and thought leader across customer engagements.

Lead end-to-end CCaaS implementations for enterprise clients in Japan, define solution architecture, run discovery and integrations, manage stakeholder alignment, drive adoption and success, and mentor junior consultants to ensure delivery quality.