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Design, build, and maintain scalable data pipelines and ETL infrastructure (SQL, AWS, ADF, DBT). Integrate large datasets, apply data modeling and warehousing best practices, ensure data quality, implement process improvements and automation, and collaborate with data scientists, analysts, and stakeholders. Support data security and healthcare-specific data needs.

Design, build, and maintain scalable Azure data engineering solutions (Databricks, ADF, Snowflake). Develop ETL/ELT pipelines, batch and near real-time workflows, CI/CD and orchestration, and ensure data quality, security, and compliance in healthcare. Support production/on-call, collaborate with stakeholders on architecture, and apply GenAI techniques (RAG, LangChain). Contribute to API development (FastAPI) and containerized delivery (Docker).

Lead and manage the Philippines Country Security Operations Center (CSOC), overseeing 24x7 monitoring, incident response, vendor relationships, KPIs, physical security technologies, security awareness, and alignment with corporate security policies. Partner with business and corporate leaders to implement workplace security programs, manage budgets, support audits, and drive continuous operational improvements across Optum and UHG facilities in the Philippines.

Identify, investigate and prevent healthcare fraud, waste, and abuse using claims data and other sources. Conduct field interviews, collect records and evidence, maintain case documentation, analyze trends, ensure regulatory compliance, coordinate with state/federal partners, support settlements, and participate in legal proceedings. Travel within Rhode Island up to 50% and work hybrid from the Warwick, RI office.

Design, develop, and productionize machine learning and generative AI solutions; build conversational AI and cloud-based systems; troubleshoot and support production; lead deployments; mentor teams; drive end-to-end delivery and responsible AI practices.

Manage field account management teams for key accounts (100–5,000 employees). Oversee client education, training, service plans, personnel development, and relationship-building with clients and brokers. Ensure deep product and healthcare knowledge, navigate internal operations, and drive team strategy to meet goals. Recruit, train and mentor staff, handle complex service situations, and support account implementation.

Serve as a bridge between Product, Sales, Client Executives, and customers to translate voice-of-customer into product solutions for C2B/B2C payments and health benefit accounts. Support pre-sales, discovery, demonstrations, RFPs, solution design, and roadmap input while assessing technical feasibility and driving alignment across Product, Technology, and Delivery to improve adoption and revenue.

Design, build, and maintain enterprise reporting and analytics solutions. Develop and optimize SQL, ETL workflows, data models, dashboards (Tableau/Power BI). Troubleshoot ETL, data quality, and performance issues; document data flows; collaborate with stakeholders; provide 24x7 on-call support and align reporting to clinical and operational needs.

Design, build, test, and support HL7, FHIR, API, and file-based integrations between EHRs (including Epic), ERPs, cloud/SaaS, and external systems using integration engines; configure secure transports, monitor queues, troubleshoot issues, document specs, and participate in on-call support across U.S. time zones.

Lead enterprise AI transformation for Finance and other corporate functions, owning strategy, architecture, portfolio, and delivery. Partner with CFOs and technology leaders to modernize workflows using AI, automation, data products, and platforms. Build governance, data foundations, reusable AI services, and cross-functional delivery teams to scale secure, auditable production solutions tied to measurable business outcomes.