Top Tech Jobs & Startup Jobs

Build and maintain dealership client relationships across Pennsylvania. Train dealership personnel on Vitu, DMV paperwork, fee processing, and compliance procedures; conduct audits and webinars; provide phone, chat, and email support; resolve complex DMV issues; monitor dealer errors, licenses, and user access; and advocate for client improvements. The role requires independent work, executive communication, and travel up to 150 miles using a company-provided vehicle.

Processes and manages vehicle title and lending documents in secured areas. Responsibilities include sorting, scanning, batching, filing, retrieving, validating, signing, and releasing documents while following procedures and compliance requirements. The role requires accuracy, organization, timely completion, teamwork, flexible scheduling, and occasional mandatory overtime. Work involves repetitive production tasks, prolonged sitting and screen exposure, variable shifts, and lifting or pushing up to 35 pounds.

Reviews electronically filed vehicle registration and title documents against DMV policies and company procedures. Audits high volumes of transactions, verifies accuracy and completeness, identifies prohibited or erroneous submissions, issues error notices, contacts clients for corrections, organizes paperwork, reprints documents, and manages completed audit bundles. The role requires DMV registration knowledge, strong attention to detail, organization, communication, and the ability to handle changing priorities.

Leads national B2B sales for lender-focused automotive transaction solutions. Responsibilities include prospecting banks, credit unions, finance companies, and servicing organizations; conducting workflow discovery and product demonstrations; negotiating contracts; closing new business; supporting implementation handoffs; growing account adoption and transaction volume; maintaining CRM records and forecasts; and representing the company at industry events. Requires experience in both automotive lending and dealership operations, strong consultative selling skills, and frequent U.S. travel.

Manages dealership and TSA client relationships, provides virtual training and customer support, monitors compliance and error rates, conducts audits, resolves complex MVA issues, and verifies DMV fee calculations in dealer management systems. The role advocates for clients, recommends process improvements, supports EVR procedures, and maintains effective communication with dealership personnel and executives.

Provides Tier 1 customer support through phone, email, chat, inbound calls, and ticketing systems. Resolves standard account, billing, configuration, fulfillment, and technical issues; documents interactions and solutions; uses security processes to verify customer information; escalates complex issues; and follows up to ensure resolution. May train customers on company solutions and collaborate across teams to improve the customer experience.

Manages high-touch relationships and operational support for assigned clients. Coordinates with operations, product, implementation, and other teams; handles escalations, service updates, satisfaction monitoring, process improvements, action plans, root-cause analyses, invoice reviews, service requests, agreements, and client meetings. Requires 10% travel and flexibility for on-call, weekend, and holiday work.

Supports company-wide learning and development programs by coordinating training logistics, creating and updating instructional materials and eLearning content, delivering virtual and instructor-led training, administering LMS content, tracking participation and effectiveness, analyzing feedback, maintaining dashboards, and partnering with HR and subject matter experts on employee development initiatives.

Reviews vehicle title and registration paperwork against DMV policies and company procedures. Provides document-handling support, communicates audit findings and resolutions to customers and agencies, meets service-level timelines, monitors performance indicators, and identifies process improvements. The role requires strong attention to detail, communication, computer proficiency, organization, and the ability to work independently or collaboratively in an onsite environment.

Owns operational relationships for assigned clients, serving as the primary point of contact for escalations, service updates, process improvements, and issue resolution. Coordinates with operations, product, implementation, and other teams to meet client needs and service-level commitments. Reviews invoices, agreements, quality data, and enhancement requests; facilitates client meetings; manages action plans and root-cause analyses; and ensures accurate documentation, reporting, and customer satisfaction.