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The role involves engaging customers on security products, running readiness checks, monitoring vulnerabilities, and supporting expansion efforts while collaborating with CISO/CIO stakeholders.

Lead and execute high-priority, ambiguous cross-functional initiatives end-to-end. Define problems, design and drive measurable solutions, align senior stakeholders, apply data-driven strategy and SaaS fluency, and use AI-first approaches to accelerate impact.

Architect and manage professional services engagements for data availability solutions. Provide solution design, implementation support, project management, post-installation troubleshooting, documentation, knowledge transfer, and client liaison to optimize Veeam configurations and identify additional needs.

Design and implement automated test strategies (API and UI), analyze system architecture and data flows for coverage, collaborate with engineering and product teams to embed quality early, and drive continuous process and quality improvements across the SDLC.

Perform hands-on functional and exploratory testing of Veeam products: analyze requirements, execute tests, evaluate results, log and manage defects, and collaborate with development teams to ensure product quality.

Perform hands-on functional and exploratory testing of Veeam products: analyze requirements, design and run tests, evaluate results, log and track defects, and collaborate with product teams to ensure product quality.

Work on Veeam products in the Lisbon R&D QA team: analyze requirements, perform functional and exploratory testing, evaluate results, log defects, and communicate with development teams to ensure product quality and real-world reliability.

Develop and maintain automated tests and testing infrastructure for Veeam products. Collaborate with development teams to design and implement test frameworks, analyze source code and test results, maintain defect databases, and support internal automated testing systems.

Develop and maintain automated tests and test frameworks for Veeam products, collaborate with development teams, build and manage test infrastructure, analyze source code and test results, and maintain defect databases.

Lead and develop a team of Customer Success Engineers to drive adoption, resilience, and measurable customer outcomes for Veeam Data Platform. Build scalable success practices (onboarding, success plans, health scoring, executive reviews), act as escalation for strategic accounts, partner cross-functionally, and improve team operations to reduce renewal risk and enable expansion.