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The Technical Account Manager is responsible for providing premier service to customers through PointClickCare's Technical Account Management (TAM) program. They handle customer inquiries, manage support issues, and maintain customer relationships. The role requires excellent customer orientation, strong communication skills, and the ability to handle multiple tasks concurrently.

Develop tools and applications using JavaScript, React, CSS, and RESTful APIs. Write clean code that performs well at scale. Collaborate with internal teams and vendors to fix and improve products. Stay up-to-date with the latest technologies.

The Senior Software Engineer will be responsible for developing tools and applications by producing clean, efficient code. They will automate tasks, analyze and debug systems, and collaborate with internal teams and vendors to fix and improve products. The ideal candidate has experience writing clean code at scale, working with automated testing frameworks, and is proficient in relational databases and RESTful API development.