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The Support Analyst will provide implementation and support for client-facing applications in cloud, mobile, and on-premise environments. Duties include communicating with clients, managing enhancement requests, supporting end users, analyzing issues, making configurations, creating reports, developing test cases, and handling release management for applications.

The Solutions Architect will create and deliver CRM and workflow solutions using Salesforce and J2EE technologies. Responsibilities include application design, development support, and ensuring projects meet business expectations through testing and performance monitoring.

The Senior Salesforce.com Business Analyst will gather requirements, analyze business processes, and manage complex CRM consulting projects. Responsibilities include collaborating with stakeholders, developing use cases, creating functional specifications, leading junior consultants, and ensuring on-time delivery of software projects across the development lifecycle.