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Manage and govern enterprise social media strategy and accounts, onboard and train users on social tools, support channel launches, create social listening workflows and dashboards, analyze sentiment and influencers, collaborate with agencies on content, maintain documentation, and report insights to inform content strategy.

Supports risk-based operational, financial, compliance, and SOX audits by evaluating controls, assisting with audit planning and wrap-up, documenting findings, communicating recommendations, monitoring audit status, and reporting results. The role requires analytical judgment, process and risk assessment, stakeholder communication, organization, and proficiency with Microsoft Office tools.

Supports the Ambetter filing lifecycle by managing project timelines, milestones, dependencies, risks, documentation, reporting, and stakeholder communications. Partners with actuarial, business, operational, and leadership teams on rate filings, objections, refilings, and operational readiness. Maintains project governance and methodology, coordinates cross-functional meetings, and ensures deliverables meet quality standards.

Develops Medicaid and Medicare market presence through community outreach, member education, enrollment and retention support. Builds relationships with community organizations, government agencies, schools and healthcare partners; coordinates events and awareness campaigns; supports Medicaid renewals and healthcare access; monitors competitors; manages outreach budgets, documentation and compliance; and submits territory reports. Requires regional travel and the ability to lift marketing-material boxes.

Leads strategic, enterprise-wide healthcare programs and complex integration initiatives involving cross-functional teams. Oversees scope, schedules, budgets, timelines, risks, dependencies, deliverables, and issue escalation. Coordinates project managers and business analysts, develops executive dashboards and steering committee materials, presents program updates, and supports training and process improvement. The role strongly favors experience with Duals, D-SNP, Medicare, Medicaid, and managed healthcare operations.

Lead community outreach and field marketing to drive membership/enrollment: plan and execute events and trainings, develop presentations and collateral, build broker/provider/vendor relationships, coordinate with sales and vendors, generate leads, support retention and outreach activities, manage projects, and research market opportunities.

Lead community and field marketing activities to drive membership/enrollment: plan and run events, develop presentations and collateral, build relationships with brokers/providers/vendors, coordinate with sales, support outreach and retention, and research market opportunities. May require frequent travel for some business units.

Leads community and field marketing initiatives to drive membership/enrollment through events, outreach, training, partner and vendor relationships, and sales coordination. Plans and executes presentations, promotional materials, and market strategies while tracking opportunities and supporting cross-functional projects to meet enrollment targets.

The role involves coordinating preventive healthcare, member outreach, and ensuring compliance with care guidelines while supporting members in accessing health services.

Analyze contact center workload, forecasts, and performance metrics to build staffing and scheduling plans. Develop schedules, evaluate queue strategies, identify operational disruptions, prepare reports, assess productivity, provide feedback to supervisors, maintain staffing records, and assist in workforce management policy development.