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Performs advanced and predictive analytics on structured and unstructured healthcare data. Designs predictive models, analytical tools, experiments, statistical algorithms, and automated analytics processes. Analyzes claims, provider, and membership data using SAS, R, and database technologies; validates health management outcomes; communicates findings; manages projects; and assists with training Data Analysts.

Develops predictive and statistical models using structured and unstructured healthcare data. Responsibilities include exploratory data analysis, data modeling, algorithm development, experiment design, data visualization, analytical tool development, and automated analytics processes. The role requires communicating research findings and supporting healthcare business and operational decisions through scalable data science solutions.

Build and manage scalable analytics data models, tables, views, pipelines, and analytics code using AWS and related cloud technologies. Translate business requirements into technical solutions, lead stakeholder discussions, manage source code and documentation, support SDLC practices, develop validation controls, and investigate production defects. The role also involves mentoring junior engineers and supporting business intelligence and Power BI solutions.

Designs, develops, deploys, and supports business applications, automations, data solutions, and reporting capabilities. Translates stakeholder requirements into secure, scalable solutions using software development, databases, APIs, and business intelligence tools. Leads requirements gathering, conducts advanced analysis, performs code reviews, mentors developers, supports production applications, documents solutions, and contributes to modernization and continuous improvement.

Directs IT control assessments, risk reporting, compliance monitoring, and remediation activities. Administers and enhances ServiceNow IRM through workflow development, data maintenance, and process optimization. Collaborates with control owners and stakeholders to design, test, and improve controls, assess technology risks, develop metrics, and resolve findings. Supports Agile delivery and communicates recommendations to management.

Provides onsite and remote technical support for end users and site IT infrastructure. Troubleshoots hardware, software, operating systems, applications, networks, voice, WiFi, printing, and audio/visual systems. Installs and upgrades software, manages imaging and data transfers, delivers hardware, resolves service tickets, supports infrastructure changes, protects information assets, and trains users. Serves as a technical resource for other IT support specialists.

Provides onsite and remote technical support for end users and IT infrastructure. Troubleshoots hardware, software, operating system, networking, voice, WiFi, printing, and audiovisual issues; installs and images systems; performs data transfers; supports infrastructure changes; manages service tickets; protects information assets; and trains users. The role also serves as a technical resource for other support specialists.

Leads business strategy transformation by identifying improvement opportunities, assessing capability gaps, designing solutions, developing business cases, governing business architecture, facilitating requirements workshops, and coordinating initiatives. Tracks business value and outcomes, manages project scope and deliverables, develops architecture models, and advises senior leadership on strategy and process improvements.

Leads large-scale, cross-functional healthcare transformation programs from planning through implementation. Oversees scope, schedules, budgets, risks, dependencies, deliverables, and project teams while coordinating project managers and business analysts. Develops executive dashboards, steering committee materials, status communications, training content, and risk mitigation plans. Partners with healthcare operations, finance, benefits, and technology teams to improve processes and systems, resolve escalated issues, and ensure operational readiness.

Provides lead-level onsite and remote technical support for end users and IT infrastructure. Troubleshoots hardware, software, operating system, network, voice, WiFi, and security issues; installs and upgrades systems; manages hardware setup, imaging, data transfers, and service tickets; coordinates with infrastructure teams and vendors; and trains users. Requires a high school diploma or GED and at least four years of related experience.