Top Tech Jobs & Startup Jobs

Lead end-to-end customer engagements to discover, scope, deploy, and realize value from AI agents. Run executive workshops, design and configure agentic solutions, create deployment playbooks, partner on integrations, and drive measurable business impact while shaping product direction.

Serve as first point of contact for platform issues: triage incidents, classify impact/severity, attempt resolution, maintain ticket hygiene, track SLAs, escalate ownership, update knowledge base, and communicate incidents. Support reporting, WFM, and QM applications, monitor integrations and system health, and assist with user management, scheduling, recordings, and media troubleshooting.

Manage and grow Talkdesk's channel partner ecosystem in Benelux by cultivating relationships with resellers, telecom agents, GSIs, SIs and BPOs. Drive pipeline and partner-sourced sales, recruit new partners, run demos, collaborate with Sales/Marketing/Customer teams, provide product feedback, and maintain channel records in Salesforce. Travel up to 70%.

Design, build, test, deploy and maintain highly available, secure SaaS microservices on AWS. Own services end-to-end, implement CI/CD and automated tests, ensure reliability and telemetry, participate in on-call rotation, collaborate with cross-functional teams, and drive technical debt remediation and compliance.

Lead vision, roadmap, and standards for Talkdesk's Applications Platform (authentication, billing, provisioning, fraud detection, admin surfaces, user/team management). Drive cross-functional delivery, define APIs and extensibility, engage customers, track adoption and reliability metrics, and build and mentor a product management team to scale the platform.

Lead FP&A business partnering for G&A (HR, Legal, IT, Finance). Drive planning, consolidation, baseline reporting, KPI centralization, and Adaptive system/admin work. Integrate data from Salesforce, NetSuite and other sources (Snowflake/Power BI/AI). Forecast cash and balance sheet, partner with Collections/AP, and manage FP&A analysts while presenting insights to senior leadership and the board.

The Enterprise Account Executive is responsible for pipeline generation, managing sales cycles, building relationships, and upselling within large corporate accounts in the DACH region.

As a Commercial Account Executive at Talkdesk, you'll manage sales for mid-market companies, focusing on pipeline generation, sales strategies, and customer experience. You'll handle the full sales cycle with a collaborative approach, leveraging AI solutions to meet client needs.

The Sales Development Representative at Talkdesk will identify sales opportunities, collaborate with teams, and manage prospect data in Salesforce, while achieving monthly targets.

The Senior Solution Architect designs and implements software solutions, works with cross-functional teams, provides mentorship, and engages clients to align solutions with business needs.