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The Bilingual Customer Support Specialist at Samsara will provide exceptional customer service by assisting with account issues, managing inquiries about billing, contracts, and escalations. The role requires strong organizational skills and effective communication in a multi-channel contact center environment, supporting various industrial clients to ensure satisfaction and operational efficiency.

The Senior Customer Lifecycle Marketing Manager will lead the international customer lifecycle program, creating and executing region-specific marketing campaigns. Responsibilities include collaborating with cross-functional teams to optimize marketing journeys, measuring campaign effectiveness, and ensuring alignment with global standards. This role aims to enhance customer engagement and contributes to the company's growth strategy.

The Senior Customer Lifecycle Marketing Manager will design and implement international customer lifecycle marketing campaigns, ensuring regional adaptation and operational excellence. This role involves collaborating with various teams to optimize journeys and enhance customer engagement through data-driven strategies, aiming for significant business impact and growth for Samsara.

The Manager, Customer Support at Samsara will lead a team of 20-25 safety event review specialists, overseeing performance, development, and day-to-day operations. Key responsibilities include ensuring accurate video and data labeling, maintaining quality standards, driving engagement, and implementing process improvements.

The Renewals Specialist will manage the customer renewal experience for a designated customer base, focusing on retention and ensuring service continuity. Responsibilities include process improvement, A/B testing, customer negotiations, and regular reporting to senior leadership. The role requires strong business understanding and a commitment to customer success.

The Senior Software Engineer - Salesforce will design and develop scalable solutions on Salesforce and CPQ platforms, analyze business processes, and implement enhancements. This role collaborates with various teams to streamline revenue-generating operations and increase sales efficiency.

The Senior Manager, Salesforce CPQ will oversee the development and optimization of sales systems, collaborating with various teams to ensure alignment with business strategy. Responsibilities include strategic leadership, systems optimization, and cross-functional collaboration, aimed at enhancing the customer journey and revenue streams.