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Build and operate full-stack product features using AI-assisted development. Architect agent orchestration systems, design durable APIs and data models, review AI-generated code, maintain quality and test coverage, troubleshoot production issues, and collaborate with Product and Design. The role also contributes to AI-first engineering practices and may involve frontend development with Angular or modern JavaScript frameworks.

Owns quality engineering from product design through production release by architecting test plans, building scalable automated testing frameworks, reviewing AI-generated code, and maintaining test coverage. Collaborates with Product, Design, and Engineering to identify gaps, edge cases, and release risks. The role requires advanced Playwright or comparable framework experience, JavaScript proficiency, API and end-to-end testing expertise, CI/CD integration, and leadership of automation initiatives.

Build and operate backend systems, shared services, APIs, libraries, and developer tooling on the platform team. Identify automation opportunities, improve reliability and scalability, resolve performance and production issues, manage security fixes and dependency upgrades, and support other engineering teams. Use AI coding tools extensively while critically reviewing generated code and maintaining strong judgment around architecture, concurrency, databases, and system reliability.

Leads a unified post-sales organization across onboarding, customer success, and technical support for three SaaS brands. Designs the operating model, processes, metrics, and organizational structure; drives retention, expansion, cost-to-serve reduction, and customer satisfaction. Partners cross-functionally to translate customer insights into product and business improvements. Applies AI, automation, data analytics, and process-improvement methodologies to scale global teams and improve customer outcomes.

Build and maintain Vue/Nuxt frontend applications for ticketing, point-of-sale, and back-office systems. Develop shared SDKs, component libraries, and internal tooling; establish AI-assisted development workflows; collaborate with Product and Design; review code; maintain test coverage and quality standards; and contribute to CI/CD, build tooling, observability, and potentially cloud infrastructure.

Build and maintain BI dashboards, reporting tools, and automated data workflows. Analyze customer behavior, funnels, retention, engagement, and product adoption to deliver actionable insights across Product, Operations, Marketing, Finance, and Leadership. Use AI tools and APIs to improve analytics workflows, self-service exploration, data-quality checks, and insight generation while validating accuracy, privacy, and business impact.

Own and operate Peek’s security, compliance, governance, and data protection programs. Lead SOC 2 and PCI DSS audit cycles, manage Drata, maintain policies and risk registers, coordinate remediation, conduct vendor assessments, support privacy activities, respond to customer security questionnaires, and report program status to leadership. Partner with engineering, legal, product, sales, and auditors while improving compliance workflows through automation and AI.

The DevSecOps Engineer secures AWS and GCP infrastructure, Kubernetes environments, containers, VMs, WAFs, and CI/CD pipelines. Responsibilities include vulnerability remediation, automated security scanning, PCI DSS and SOC 2 evidence production, compliance support, incident response exercises, disaster recovery testing, IAM/RBAC controls, audit support, and technical security reviews.

Drive new customer acquisition for Peek's activity-operator network using consultative SaaS sales. Manage territory strategy, deliver product demos, meet monthly/quarterly targets, maintain forecasts in Salesforce, and provide market insights to senior management. Role requires travel as needed and deep travel-industry knowledge.

The position invites candidates to propose unique roles they can fulfill based on their skills. It's a platform for creatives and strategists to showcase their talents for future consideration.