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Owns quality for enterprise identity governance features from design through production. Responsibilities include creating test plans, automating API, integration, end-to-end, and UI testing, building performance and reliability tests, validating data integrity, integrating deterministic CI release gates, troubleshooting distributed systems, reviewing code, addressing production issues, and partnering with engineering, product, design, SRE, and customer teams.

Design, build, deploy, and optimize high-performance distributed data platform services supporting analytics and machine learning. Responsibilities include developing scalable streaming infrastructure, participating in design and code reviews, tuning performance, debugging production issues, collaborating cross-functionally, and mentoring engineers. The role requires expertise in distributed computing, messaging, data processing, cloud technologies, software engineering principles, and reliability practices.

Manage strategic enterprise customer relationships, driving adoption, retention, renewals, expansion, and measurable business value. Develop success plans and business reviews, align executive stakeholders, coordinate cross-functional teams, resolve escalations, communicate product value, represent customer feedback, and identify renewal risks. The role requires strong consultative, analytical, presentation, relationship-management, and technical problem-solving skills, with travel up to 35%.

Build and operate scalable backend services for Okta’s identity lifecycle management platform. Design high-throughput REST and gRPC APIs, asynchronous messaging pipelines, and microservices for identity importing, syncing, and provisioning. Drive projects from concept through deployment, contribute to architecture and operational excellence, collaborate with Product, Design, and QA, and mentor engineers. The role emphasizes Java, cloud environments, distributed systems, databases, caching, security, observability, and reliability.

Serve as a trusted technical advisor for large enterprise customers, driving adoption and optimization of Okta Workforce Identity. Build strategic success plans, resolve escalations with engineering and support, deliver enablement and best-practice guidance, and improve subscription adoption, satisfaction, and retention across a portfolio.

Build, enrich, segment, and QA B2B account and contact audiences for demand-generation campaigns. Prepare audience outputs for marketing automation, field marketing, journey architecture, digital activation, and sales development teams. Validate data quality, deduplication, suppression logic, persona fit, regional accuracy, and activation readiness while documenting findings and collaborating with cross-functional stakeholders.

Build and scale Okta Recovery Vault, delivering backend services and React-based admin workflows for recovering deleted identity objects. Design reliable distributed systems, REST APIs, event-driven recovery processes, and data restoration capabilities. Address relationship and state consistency, security logging, observability, testing, and production reliability. Collaborate with product and design partners, participate in on-call support, conduct root-cause analysis, and mentor other engineers.

Own Okta Customer Identity's zero-to-one capability incubation and platform expansion. Define product strategy, validate opportunities with customers and data, write detailed specifications, manage cross-functional delivery, and drive adoption with sales, customer success, and product marketing. Track the CIAM competitive landscape and represent the product roadmap to customers, executives, and internal partners. The role requires eight-plus years of product management experience and hybrid work in Toronto.

Develop and maintain Auth0 enterprise identity functionality for B2B SaaS customers, including login flows, access management, public APIs, and scalable full-stack services. Collaborate across teams, improve architecture and internal tooling, and uphold reliable engineering and testing practices. The role uses Node.js, JavaScript, TypeScript, PostgreSQL, AWS, Azure, and Docker, with opportunities to work on IAM, OAuth2, DevOps, Terraform, SQL performance, and application security.

Lead the architecture, development, and deployment of high-performance macOS security and identity software. Own features from conception through delivery, establish technical standards, mentor engineers, guide design reviews, improve CI/CD and automated testing, and partner with product and engineering leadership on technical roadmaps. The role also drives innovation in device security, AI-assisted development, and cross-platform identity capabilities.