Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
This role is within the Strategic segment team, managing large enterprise organizations spanning across various industries. With a focus on strategic account alignment, broad deployment strategies, and fostering deep partnerships across multiple stakeholders.What you’ll be doing:
- Build deep, long-lasting relationships with customers as their go-to technical advisor.
- Provide expert guidance on implementing and optimizing Okta’s Workforce Identity solutions.
- Collaborate with customers to design identity strategies aligned with their business objectives.
- Earn customer trust by understanding their goals and use cases and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
- Maintain focus on increasing subscription adoption, customer satisfaction, and retention
- Partner with Okta’s account teams and Customer Success Managers to develop and execute strategic success plans.
- Resolve technical challenges by coordinating with internal teams, including support and engineering.
- Proactively share product insights and deliver enablement sessions to drive adoption and technical success.
- Serve as a thought leader, providing best practices, workshops, and training.
- 5+ years of experience in information technology, cloud platforms or software industry, preferably in a fast-paced environment.
- 1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role
- 1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
- Solid understanding of one or more of the following:
- Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
- Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
- Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
- SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities
- Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc)
- Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc)
- Strong problem-solving skills and the ability to manage escalations effectively.
- Proven ability to collaborate cross-functionally and drive customer-focused outcomes.
- Excellent communication skills, capable of translating complex technical topics into actionable insights. Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO
- Ability to track and influence customer behavior and health metrics across a portfolio of accounts
- This position is remote, but you must reside in Pacific, Mountain, or Central US timezones. Some travel required
- BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required
- Relevant certifications (e.g., Okta Certified, CISSP, or equivalent)
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Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Skills Required
- 5+ years of experience in information technology, cloud platforms, or software industry
- 1+ years of experience as a Technical Account Manager or comparable role (Technical Consultant, Solution Architect, Product Management)
- 1+ years in identity and access management including SSO, MFA, lifecycle management, or security best practices
- Knowledge of identity federation and access protocols (SAML 2.0, WS-Federation, OAuth, OpenID Connect)
- Experience with legacy applications in hybrid IT environments and non-standard applications
- Experience with enterprise SaaS deployments (Salesforce, Box, Office 365, Workday) and HR-as-master identity scenarios
- Experience with lifecycle management and provisioning integrations (Workflows, HR-driven provisioning, MSFT integrations, SCIM)
- Experience integrating security and performance monitoring signals (SIEM, MDM, WAF)
- Strong problem-solving skills and ability to manage escalations effectively
- Proven ability to collaborate cross-functionally and drive customer-focused outcomes
- Excellent communication skills; able to communicate technical topics and set expectations up to CxO level
- Ability to track and influence customer behavior and health metrics across a portfolio of accounts
- Must reside in Pacific, Mountain, or Central US timezones (remote)
- Some travel required
- BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience
- Relevant certifications (e.g., Okta Certified, CISSP, or equivalent)
Okta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Okta and has not been reviewed or approved by Okta.
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Healthcare Strength — Health coverage spans medical, dental, vision, mental-health support, and income protection, complemented by preventive care options and wellness resources. These elements indicate robust coverage for both routine needs and more complex situations.
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Parental & Family Support — Policies include paid parental leave, adoption and surrogacy assistance, and fertility and family‑building benefits. Caregiving resources and flexible arrangements help employees navigate family responsibilities.
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Leave & Time Off Breadth — Flexible or unlimited PTO, separate sick time, paid holidays, and a company Wellbeing Week provide multiple avenues for time away. This breadth supports rest, recovery, and work‑life balance.
Okta Insights
What We Do
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
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