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Build and maintain full-stack software for kiosks and backend infrastructure. Own end-to-end feature development, interface with hardware and visual components, ensure production reliability, and collaborate with interdisciplinary hardware, software, and design teams.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

Lead and mentor a mixed team of field deployment engineers and remote support specialists; perform hands-on deployments and ticket work during onboarding; own SOPs, documentation, and cross-functional communication; act as technical escalation, improve processes, and travel up to 25% to support launches and customers.

Lead product development for Mashgin's cafeteria products combining software, hardware, and services. Define roadmap, scope and prioritize features, drive customer integrations, coordinate cross-functional teams, launch and monitor releases, and iterate based on metrics and user feedback.

As an AI Developer, you'll enhance engineering productivity by developing LLM-powered tools for code refactoring, test generation, and CI/CD processes, while ensuring production-grade performance.