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The Operations Specialist at Lyft will support the General Manager of BIKETOWN by executing operational plans, ensuring service quality, and performing data analysis to improve the operational performance of the bike share system. Responsibilities include managing daily operations, contractor relationships, invoicing, and deep-dive analysis for root cause identification of issues.

Lyft is seeking a General Manager for the Capital Bikeshare program in Washington, D.C. Metro area. The role involves owning business outcomes, regional strategy, growth, and operational excellence. Responsibilities include managing subcontractors, leading cross-functional teams, collaborating with local governments, and working on process improvement projects. The ideal candidate should have 6+ years of operations or strategy experience with an entrepreneurial mindset and experience in the public sector.