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The Cloud Operations Engineer 2 role involves ensuring system reliability, scalability, and performance. Responsibilities include troubleshooting issues, developing automation scripts, collaborating with teams for infrastructure maintenance, monitoring system performance, and participating in incident responses. The position requires working in a 24/7 service environment with on-call responsibilities and a willingness to work flexible hours.

As the Senior Manager of Customer Experience, you'll lead the Customer Success and Professional Services teams in India, focusing on customer engagement, team growth, and operational excellence. You'll mentor your team, collaborate with regional leaders for strategic execution, and manage project delivery while ensuring customer satisfaction and revenue growth.

The Senior Consulting Engineer will lead customer engagement with Kong technology, providing guidance during implementation, deployment, and rollout. They will collaborate with various teams, driving customer satisfaction and adoption of the product, while also contributing to ongoing innovation.

As a Staff Software Engineer, you will design and maintain microservices for logging and tracing services in Kong Konnect. You'll ensure the high performance and reliability of cloud systems while mentoring team members and collaborating with technical leadership. Responsibilities include developing resilient cloud systems, managing operational duties, and establishing best practices for microservice design.

The Senior Software Engineer will work on Kong API Gateway products, focusing on creating CLI tools and API workflows for engineering teams. Responsibilities include developing Terraform and Pulumi providers, improving automation in CI pipelines, standardizing APIs, and overall enhancing developer experiences. Effective communication and collaboration within a hybrid team are emphasized.

Design, develop, and maintain microservices that power high bandwidth logging and tracing services for a cloud platform. Responsibilities include implementing efficient solutions at scale, participating in on-call rotation, mentoring team members, and more.

As a Staff Technical Support Engineer at Kong, you will assist customers in resolving complex technical issues related to API Gateway and ServiceMesh solutions. Your role includes collaborating with customers, providing feedback to product teams, creating documentation, and driving innovation within the support team to improve customer service for global clients.