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As a Senior Customer Success Manager, you will onboard new customers, advocate for their needs, drive product adoption, and establish strong relationships. You will manage technical inquiries and customer escalations while leveraging your expertise in cloud and API technologies to ensure customer satisfaction and success.

The Account Executive is responsible for selling Kong's Enterprise Platform by managing and growing a book of business, meeting sales quotas, and collaborating with various resources to drive new business acquisitions. They will leverage their sales experience particularly in open-source and enterprise software in mid-market accounts, focusing on customer value.

This role involves building and maintaining workflows for automating the release, testing, and deployment of products. Responsibilities include improving staging and production environments, managing distributed systems, and developing monitoring and analysis tools. Candidates should be proficient in various cloud platforms and container technologies, focusing on enhancing service reliability and efficiency.

The Senior Manager, Sales Development will lead and develop a high-performing Sales Development team, focusing on career growth and achieving sales pipeline growth. Responsibilities include team leadership, hiring top talent, maintaining business operations, and collaborating cross-functionally to execute go-to-market strategies.

As a Sales Development Representative, you will engage in both inbound and outbound sales campaigns, developing strong sales and product knowledge. You will update Salesforce with lead activities, set meetings for the sales team, nurture early-phase opportunities, and collaborate with marketing and account executives to maximize success. The role requires a high drive for success and effective communication skills.

As a Senior Field Operations Manager, you will lead APJ GTM planning, partner with leadership to design the GTM structure, provide performance tracking, support sales leadership with reporting, and drive CRM and deal management improvements. You will ensure operational efficiency and effective communication across teams.

As a Sales Development Representative, you will engage in both inbound and outbound sales activities, set qualified meetings for the sales team, and manage prospect activities in Salesforce. The role emphasizes developing strong product knowledge and building relationships across the organization to maximize sales success. You will be responsible for exceeding quotas and self-development.