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Lead and execute strategic revenue programs and events for the CRO organization, including executive briefing and sponsorship programs, investor relations, SKO and incentive trip logistics, CRO operating rhythm and QBR coordination, and employee recognition/gifting. Manage vendor coordination, registration websites, budgets, procurement, and cross-functional stakeholders to drive revenue and retention.

The role involves operating and scaling Kong's SaaS platform, building automated infrastructure, optimizing multi-region data layers, enhancing observability, and ensuring reliability across services.

The Account Development Representative identifies and qualifies new sales opportunities while collaborating with sales and marketing teams. They undergo training, improve product knowledge, engage with clients, and deliver on sales quotas, contributing to team success.

Manage contract renewals and retention for existing enterprise customers, proactively identifying upsell/cross-sell opportunities, coordinating with account teams, forecasting renewals, addressing at-risk accounts, and using customer feedback to inform product improvements and reduce churn.

As an SRE 2, you will ensure reliability and performance of managed services, implement automation, monitor systems, resolve incidents, and collaborate on scalable services.

Provide administrative and logistical support to US, EMEA, and APJ Sales leaders: manage complex multi-time-zone calendars, coordinate international travel and visas, handle expense reporting, maintain filing systems, support onboarding, and improve administrative processes while protecting confidential information.

Founding Staff SRE for Volcano: define SLOs/error budgets, architect multi-region Kubernetes infrastructure, build GitOps/CI-CD with ArgoCD/Helm/Terraform, scale managed Postgres/Redis/object storage, implement observability with Datadog/Prometheus/Grafana, lead incident response and SRE culture, and mentor cross-functional teams.

Sell Kong Enterprise Platform into central government and public sector accounts. Own territory, navigate public procurement/frameworks, meet quota, lead pre/post-sales, build stakeholder relationships, and travel 30–50% to close deals.

Lead end-to-end delivery of professional services engagements as primary client contact. Plan and execute projects, manage resources, assure quality, mitigate risks, communicate status to clients, and drive continuous improvement across cross-functional teams.

As a Staff Software Engineer, you will design, build, and maintain API management software, focusing on proxying, load balancing, and database support. You will troubleshoot bugs and optimize performance while engaging with the open-source community.