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As a Staff Customer Success Manager, you will serve as the primary contact for key customers, guiding them through onboarding, adoption, and implementation of Kong products. You will advocate for the customer's technical and business needs, manage escalations, and cultivate relationships to ensure customer satisfaction and retention.
As an EMEA Technical Account Manager, you will support customers in leveraging APIs and microservices to drive business initiatives. You will manage a portfolio of clients, identify growth opportunities, and work alongside sales and product teams to ensure customers maximize their Kong investment through strong relationships and innovative approaches.
As an EMEA Technical Account Manager at Kong, you will support customers in maximizing their use of APIs and microservices, coach them throughout their lifecycle, and collaborate with sales and product teams to ensure successful outcomes. You will identify growth opportunities and innovate tooling and processes for enhanced efficiency and customer engagement.
The Enterprise Account Executive at Kong is responsible for selling the Kong Enterprise Platform to global enterprise accounts, meeting sales quotas, managing their book of business, and providing account leadership throughout the sales process. The role requires understanding customer needs and driving sales to closure with a focus on open source and APIs.
The FP&A Analyst will support financial planning and analysis in a SaaS environment. Responsibilities include preparing budgets, analyzing financial results, monthly reporting, developing financial models, and improving reporting processes. The role also involves collaboration with various teams to ensure alignment with business objectives.
As a Sales Development Representative, you will engage in both inbound and outbound sales campaigns, developing strong sales and product knowledge. You will update Salesforce with lead activities, set meetings for the sales team, nurture early-phase opportunities, and collaborate with marketing and account executives to maximize success. The role requires a high drive for success and effective communication skills.
The Sales Development Representative (SDR) will work with the Sales team to lead inbound and outbound campaigns, develop sales knowledge, update lead activity in Salesforce, set meetings for the Sales team, nurture opportunities, and exceed opportunity quotas while collaborating with marketing and account teams.
In this role, you will develop scalable and responsive UI components for applications, collaborate closely with other engineers and the product team, and enhance user experience through robust frontend solutions. Responsibilities include writing tests, improving architecture, and leading projects with limited guidance.
The Commercial Account Executive is responsible for selling the Kong Enterprise Platform, managing a book of business, collaborating with various teams to drive new business, and meeting sales quotas. The role requires strong communication, negotiation, and interpersonal skills, along with a measurable track record in new business development.
Contribute to building and maintaining workflows for automating releasing, testing, and deploying products. Improve staging and production environments for SaaS distributions. Research and build monitoring/analyze tools. Manage distributed systems and application resources. Build workflows for delivering software to various platforms and automate deployment. Hybrid work environment in Bangalore.
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