Top Tech Jobs & Startup Jobs

Build and own internal AI platform surfaces and infrastructure end-to-end: Cortex UX, platform services, deployment pipelines, observability, governance, and developer tooling to enable teams and agents to build and operate AI-powered features.

Lead AI Journey end-to-end: define vision, find product-market fit, build and ship autonomous lifecycle marketing agent, run experiments in code, partner with cross-functional teams, and drive go-to-market strategy to scale from zero to one.

Lead architecture and build an internal, scalable evaluation platform for LLMs and agentic systems. Own orchestration, automation, and observability to turn manual prompt iteration into reproducible evaluation loops. Act as AI technical lead for squads, define quality metrics, mentor engineers, and collaborate with infrastructure teams to run large-scale evaluations and agent simulations.

Lead design and build of an internal, scalable evaluation platform for LLMs and agentic systems. Architect evaluation lifecycles, partner on orchestration infrastructure, enable product squads with tooling and standards, mentor engineers, and operationalize observability and feedback loops to improve production AI agents.

Manage end-to-end onboarding for a book of customers, delivering white‑glove implementation, configuration, training, and activation of Gorgias Helpdesk and AI Agent. Serve as primary customer liaison, drive adoption and time-to-value, run implementation and optimization sessions, document feedback, analyze e‑commerce data for insights, and coordinate internal teams to meet milestones and reduce churn.

As a Staff AI Engineer at Gorgias, you'll architect systems for evaluating AI performance, develop internal tooling, and lead engineering teams to enhance AI capabilities in production environments.

Lead full-funnel demand generation across SMB (PLG/self-serve) and mid-market/enterprise (ABM). Own strategy, paid channels, campaign design, creative, and pipeline (New ARR). Manage a small team, partner with Sales/CX, apply AI and martech, and build EMEA demand gen playbooks.

Design, build, and scale an AI-driven conversational commerce platform. Architect resilient, cloud-native microservices, implement monitoring and observability, optimize performance, integrate AI features, and mentor junior engineers while collaborating cross-functionally.