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The Customer Support Representative will assist customers with technical issues, solve problems, and engage with various teams to enhance customer experience.

The Salesforce Administrator will manage Salesforce configurations, enhance automation, support CPQ, troubleshoot issues, and maintain documentation while ensuring platform reliability.

The Onboarding Specialist facilitates customer onboarding for Dialpad's AI-powered products, providing training, support, and troubleshooting to ensure effective product implementation and customer satisfaction.

The Forward Deployment Engineer accelerates the adoption of AI solutions by embedding within customer accounts, translating business challenges into AI integrations, and providing technical expertise during sales and deployment stages.

The Sales Engineer will conduct product demos, troubleshoot, and support sales by understanding customer needs and presenting Dialpad solutions.

Lead and grow a distributed integrations engineering team, define roadmap, own large end-to-end projects, evaluate technical designs, drive processes, recruit, mentor, and occasionally contribute technically.

Develop and maintain Dialpad's native Salesforce integration and other integrations, write architecture and tests, participate in code reviews, build well-tested, maintainable features, and support Agentic AI initiatives.

Build and maintain native integrations (CRM, ticketing, healthcare, WFM) enabling real-time automations; write design specs; implement well-tested, maintainable code; participate in code reviews; collaborate with product, customers, and external stakeholders; contribute to Agentic AI initiatives.

As Sr. Manager of Customer Success, you will lead a team to drive product adoption, customer engagement, and retention across Japan and APAC, collaborating with various departments to enhance customer satisfaction.

The Forward Deployment Engineer accelerates AI platform adoption by embedding with customer accounts, translating business challenges into AI systems, and collaborating with sales and product teams.