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The role involves designing and maintaining AI runtime systems, optimizing distributed systems, and collaborating with cross-functional teams. Responsibilities include enhancing agentic platforms and mentoring junior engineers.

As a Sr. SDET, you will own test automation and quality frameworks, develop automated tests, and partner with development teams to enhance Dialpad's AI Voice Agent services.

Own end-to-end renewals for a portfolio of Dialpad customers: develop renewal strategy, negotiate contracts, forecast renewals, identify upsell/cross-sell opportunities, hit revenue retention and growth targets, partner with CAEs and CSMs, communicate risks, escalate issues, and collect customer feedback to drive improvement.

The Founding AI Systems Engineer will design, build, and improve systems connecting AI capabilities to production, ensuring reliable deployment and operational discipline.

The Software Engineer will design and maintain search engines and distributed systems, optimize search performance, and mentor junior engineers. Responsibilities include collaborating with teams, implementing real-time solutions, and ensuring reliability and efficiency in search services.

Lead and develop a team of Technical Account Managers, ensuring high-quality execution, operational excellence, and achievement of performance targets in customer support operations.

The role involves designing, developing, and maintaining scalable search engines, collaborating with cross-functional teams, and optimizing distributed systems. Providing mentorship and ensuring reliability of search services are also key responsibilities.

The Account Executive will manage the full sales process, build strategic campaigns, close complex deals, and collaborate with internal teams to convert leads into clients.

As a Sales Development Representative, you'll build prospect lists, manage the sales pipeline, and qualify leads through calls, emails, and social media outreach, contributing to customer acquisition and sales opportunities.

The role focuses on accelerating AI platform adoption within customer accounts, translating business challenges into AI-driven solutions, and collaborating with sales and product teams.