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As a Customer Success Specialist at Dialpad, you'll lead post-sales activities, build positive relationships with customers, and ensure their needs are met by working cross-functionally with internal teams. You'll manage customer escalations, track account risks, and drive product adoption to enhance customer satisfaction and retention.

As an Onboarding Specialist at Dialpad, you will facilitate onboarding for new customers, conduct training sessions, provide product configuration assistance, drive best practices, and resolve any onboarding issues. You will also collaborate with internal teams to improve the onboarding process and enhance customer relationships.

As a Sales Development Representative at Dialpad, you will be responsible for prospecting ideal targets through calls, emails, and social media. You will manage the pipeline, collaborate with Account Executives on prospecting strategies, and aim to meet or exceed sales quotas. The role emphasizes learning and implementing sales methodologies and building relationships with prospects.