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The Sr. Product Manager, Analytics at Dialpad is responsible for leading the real-time analytics of the AI Contact Center and AI Sales products. They will work closely with multiple teams to drive the product roadmap, build the product, and drive its adoption. The role involves owning various aspects of the Analytics product for UCaaS and CCaaS, collaborating with different teams, defining UX, writing requirements, creating roadmaps, and exploring AI integration for the next generation of analytics.
As a Senior QA Engineer, you will ensure the quality and usability of the Dialpad Application. Responsibilities include test planning, design, functional and automated testing, bug reporting, and collaboration with cross-functional teams. You will analyze test results, identify issues, and support Product Support Engineers.
The Senior Manager, SEO will develop and execute SEO strategies to enhance organic traffic and demand. Responsibilities include conducting keyword research, optimizing web content, managing a team, and collaborating with various stakeholders to implement best practices in SEO, along with reporting on KPIs and industry trends.
As a Senior Product Support Engineer, you will collaborate with product and engineering teams to resolve technical issues, document APIs, and manage integrations. Your role involves triaging customer tickets, developing documentation, and enhancing monitoring systems to improve application performance and customer satisfaction.
Experienced Senior Product Designer needed to build and mature the Design System, Dialtone, at Dialpad. Responsibilities include designing and enhancing design language, components, and documentation, collaborating with the team, and expanding the design system's footprint.
The Senior Product Designer will focus on developing and enhancing Dialpad's design system, Dialtone, by collaborating closely with teams to create high-quality design components and documentation. Responsibilities include optimizing design practices, contributing to system roadmaps, and promoting design system adoption across the organization.
The Senior Product Designer will enhance Dialtone's design system, collaborating with teams to create and document design components and ensuring design integrity across platforms. They will guide roadmap strategies and foster design system adoption throughout the organization.
As a Senior Software Engineer on the Telephony Ops team, you will ensure the operational stability of the Telephony Platform, manage production systems, debug, monitor, and build stability tools in a high-scale production environment, collaborating with global teams and mentoring fellow engineers.
As a Senior Software Developer in Test at Dialpad, you will design and develop automated test frameworks for API, UI, and performance testing, ensuring high quality and reliability of software products. You will collaborate with cross-functional teams, mentor junior engineers, and participate in software design reviews.
As a Senior Developer Relations Engineer, you will support stakeholders actively building integrations & manage all usage of the Dialpad developer platform. You'll work closely with engineering teammates & product leaders to support external partners, ISVs, and Dialpad customers in building customized solutions & integrations with the Dialpad platform. Some coding skills are required for this technical role.
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