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Handle intake and management of cyber insurance claims, coordinate breach counsel and forensic vendors, analyze liability and coverage, draft coverage letters, manage reserves and vendor spend, collaborate with underwriters and partner carriers, and support business development and claims resolution.

Design and implement scalable threat detection, decisioning, and automated response workflows for the Wirespeed Verdict Engine. Own complex detection problem spaces from research through implementation, analyze operational data to reduce false positives and latency, mentor teammates, and partner with product and engineering to improve platform capabilities and customer outcomes.

Design and implement scalable detections, enrichment, triage logic, and automated response workflows for the Wirespeed Verdict Engine. Own complex detection problem areas from concept through implementation, analyze operational data to reduce false positives/negatives and latency, support novel cases, partner with product and engineering, document processes, and mentor teammates to raise automation and operational quality.

Lead design and execution of reinsurance pricing frameworks and actuarial models. Structure and price complex treaties, drive portfolio profitability reviews, set governance controls, collaborate with data science and engineering, and communicate pricing strategy to leadership and external partners.

Lead reinsurance pricing lifecycle: design and price complex treaties, develop and enhance actuarial models, drive portfolio profitability reviews, establish pricing governance, collaborate with data science/engineering/security, and communicate pricing strategy to leadership and external partners.

Lead product strategy and execution for Coalition's claims experience, driving automation, tooling, migrations, and ML-powered insights. Partner with engineering, design, claims, data science, and operations to reduce manual work, improve workflow efficiency, and deliver measurable business and customer outcomes across complex, cross-functional initiatives.

Measure and optimize underwriting using statistical analysis and machine learning on claims, risk signals, and underwriting data. Build models for risk assessment, pricing, and automation; create dashboards and reports; collaborate with actuarial, product, and engineering teams; lead initiatives and mentor team members to improve underwriting efficiency and risk selection.

Lead product strategy and roadmap for Coalition's claims experience, focusing on operational efficiency, automation, and platform migrations. Partner with engineering, design, data science, and cross-functional stakeholders to build tooling, drive system migrations, define requirements, and measure impact. Use data and AI/ML-powered insights to reduce manual work, increase claims capacity, and improve broker and policyholder outcomes while managing complex, cross-team initiatives.

Lead data-driven underwriting improvements by analyzing claims, risk signals, and underwriting data; build statistical and ML models for cyber risk assessment, pricing, and automation; produce dashboards and reports; collaborate with actuarial, product, and engineering teams; mentor teammates and lead cross-functional initiatives to optimize underwriting and risk selection.

Own labeling quality and methodology for ML datasets: define annotation guidelines, establish gold standards and IAA targets, manage Label Studio and vendor BPOs, partner with ML and product teams to design tasks, track label accuracy and operational metrics, and drive improvements including model-assisted labeling and active learning.