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The Data Technical Project Manager will lead project management for data engineering initiatives, ensuring alignment with business needs. Responsibilities include driving project planning, collaborating with stakeholders, monitoring roadmaps, overseeing data architecture and infrastructure, facilitating communication, and managing data governance and pipeline requests.
The Lead Product Researcher will execute and analyze both qualitative and quantitative user research to enhance 8x8's Communication Platform. Responsibilities include collaborating with cross-functional teams, communicating actionable insights, employing various research methods, and improving user experience through data analysis and best practices. The role involves educating the team on usability research and leading workshops to foster customer empathy.
Join 8x8's engineering team as a Software Developer focused on the full development lifecycle. Responsibilities include designing technical solutions, building services with high availability, writing efficient code, and contributing to continuous improvement. Candidates should have experience in Java, SQL, REST web services, and cloud environments, among others.
The Research Operations Manager at 8x8 Inc. will coordinate research activities across teams, manage participant recruitment and engagement, ensure research compliance with GDPR, streamline processes for beta testing programs, and present insights from user feedback to influence decisions.
The Staff Software Engineer will design and implement web application functionalities primarily using Java, contribute to all development lifecycle phases, collaborate on software specifications, lead architectural decisions, enhance back-end functionality, and mentor other engineers. The role focuses on high-performance and scalable mission-critical services within an agile environment, utilizing microservices architecture.
The Senior Legal Counsel at 8x8 Inc. will manage legal matters related to the company's communications technology, ensuring compliance and providing strategic legal guidance as the company supports hybrid workforces globally.
As a Technical Support Engineer, you will be the primary contact for customer support through phone, email, and ticketing systems. Your role includes troubleshooting issues, maintaining accurate records, operating customer requests, and continuously expanding knowledge of products to ensure customer satisfaction.
The Account Executive, CPaaS at 8x8 Inc. will be responsible for generating and developing new business opportunities through full sales-cycle ownership. This includes prospecting, closing new clients, managing relationships with key accounts, and maintaining the sales pipeline. The ideal candidate should have a strong background in enterprise sales, particularly in software or SaaS, with excellent interpersonal and communication skills.
As a Sales Development Representative at 8x8 Inc., you will identify and generate sales opportunities through inbound and outbound calls, aiming to meet or exceed sales goals and KPI metrics. You'll manage your sales pipeline, handle customer renewals and upsells, and provide accurate reports to aid in company growth, all while developing strong relationships and understanding customer needs.
As a Solutions Engineer at 8x8, you will support the sales team as the technical point of contact, managing proof of concepts, providing technical solutions, and maintaining customer relationships. You will also be responsible for responding to requests for information and proposals, and staying informed about competitor products.
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