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Provide technical analyst support for claims testing and validation of new plan/product implementations. Develop QA testing strategies, test plans, and SQL queries; analyze adjudication results, ensure accurate client configuration, liaise between implementations, clients and IT, and propose process and system improvements.

The Principal, Digital Product Management leads product strategy and execution, overseeing the development lifecycle, ensuring successful product performance and alignment with corporate goals.

Full-cycle recruiter responsible for sourcing, screening, interviewing, and hiring talent. Partners with hiring leaders to build recruiting strategies, manage ATS workflows and offers, support compliance and reporting, represent the employer at events, and improve sourcing and time-to-fill metrics.

Lead development and lifecycle management of consumer-facing digital products (web, mobile, connected devices). Drive prototyping, analytics, user journeys, omni-channel communications, cross-functional delivery, go-to-market planning, and stakeholder/client demonstrations to improve user experience and business outcomes in a healthcare/PBM context.

Develop, test, and maintain complex front-end software components; translate requirements into working software; participate in design, code reviews, Agile teams, and troubleshooting; mentor junior staff and ensure accessibility and engineering best practices.

Manage a high-touch book of strategic client accounts, leading client relationship strategy, renewals, upsells, and financial performance. Coordinate cross-functional teams to deliver projects on time and within budget, present analytic and pricing scenarios to executives, and drive sustainable growth and client satisfaction.

Manage complex, strategic client accounts for a PBM, driving retention, renewals, upsells and profitability. Build executive relationships, create financial/pricing models and business plans, lead client meetings, oversee implementations, escalate service issues, mentor junior AEs, and collaborate cross-functionally to meet contractual and financial goals.

Define and manage product strategy and full lifecycle for MedImpact products. Collaborate with business, IT, and stakeholders to create roadmaps, requirements, testing, training, and adoption materials. Track KPIs, prioritize backlogs, support sales/RFPs, and ensure on-time delivery and operational readiness.