Top Tech Jobs & Startup Jobs

As a Sales Manager, you will identify new business opportunities, build relationships with prospects, and showcase Cloudbeds’ SaaS solutions to expand market presence.

Own and scale mid-market onboarding: lead project managers and coaches to guide customers from contract to go-live and handoff. Build frameworks, SOPs, metrics, capacity plans, and intervene on at-risk deployments while partnering cross-functionally to drive adoption and retention.

Manage a portfolio of hotel customers to drive product adoption, reduce churn, and identify upsell opportunities. Serve as primary contact, analyze customer data, manage escalations, provide strategic guidance, gather feedback for product, and leverage hospitality expertise to achieve customer success outcomes and net dollar retention goals.

Lead and scale mid-market onboarding from contract to go-live and handoff. Build frameworks, SOPs, metrics, and staffing plans; manage execution quality, velocity, CSAT, and early retention; serve as senior escalation and partner cross-functionally with Sales, Product, Support, Professional Services, and Account Management.

As a Sales Manager, you'll acquire new clients, assess market trends, engage prospects, deliver product demos, and represent Cloudbeds in your area.

Lead Cloudbeds' global thought leadership: design editorial strategy and original research, analyze proprietary platform data, craft executive viewpoints and customer stories, and translate findings into multi-channel content. Partner with content and executive teams, use AI tools in research and writing, and represent Cloudbeds at industry events to build authority in hospitality technology.

Provide high-touch post-go-live onboarding support for hotel clients: monitor system health, troubleshoot integrations, resolve urgent issues, use AI and automation to streamline tasks, document account activity in CRM, and transition clients to long-term managers while delivering empathetic hospitality-focused guidance.

Lead and scale mid-market onboarding (25-100+ room) from contract to go-live and handoff. Build frameworks, SOPs, metrics and staffing plans; manage project managers and coaches; improve onboarding velocity, deployment quality, CSAT, and early retention; serve as senior escalation and partner cross-functionally with Sales, Product, Support, Professional Services, and Account Management.

Lead Cloudbeds' global thought leadership: own editorial strategy and research programs, analyze platform data into reports, craft executive viewpoints and customer stories, and partner with content teams to amplify findings across channels using AI tools.

Lead Cloudbeds' global thought leadership: own strategy and editorial calendar, design and run original research, analyze proprietary platform data, produce executive viewpoints and customer stories, and translate findings into multi-channel content. Partner with executives and content teams, use AI tools in research and writing, and build repeatable research-to-content programs that drive media coverage and industry authority.