Top Tech Jobs & Startup Jobs

The role involves responding to customer inquiries via phone, email, chats, and SMS. Candidates should have strong customer support experience, moderate technical knowledge, and be detail-oriented. The position requires a commitment of 15 hours per week with a 60-day requirement, focusing on delivering excellent service to higher education clients.

As a Mod Contractor at ModSquad, you will provide customer support via ticketing, chat, or phone for top-tier clients. You will assist customers to resolve issues and optimize their use of client services, all while working from home with a flexible schedule.

ModSquad seeks bilingual Vietnamese/English Mod Contractors for customer support roles. Responsibilities include assisting customers via chat, phone, and tickets for top-tier clients. Candidates should have a positive attitude and a quiet workspace. These positions are primarily remote with flexible schedules and require a dedicated laptop with Windows 10 or higher, a quality headset, and security software installation.