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Own regional Sales Operations infrastructure, including territory and quota planning, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational improvements. Partner with sales leadership, finance, compensation, systems, analytics, and enablement to improve coverage, forecast accuracy, workflow automation, and execution across multiple sales channels.

Owns post-sale relationships for a portfolio of B2B SaaS customers, driving adoption, value realization, retention, renewals, and net revenue retention. Builds executive stakeholder relationships, develops mutual success plans, leads business reviews and renewal strategies, identifies customer risks, and coordinates with Sales and cross-functional teams to improve outcomes and support growth.

Owns post-sale relationships for a portfolio of B2B SaaS customers, driving adoption, value realization, retention, renewals, and net revenue retention. Builds strategic stakeholder relationships, develops mutual success plans, leads business reviews and renewal conversations, identifies customer risks, and coordinates cross-functional mitigation and growth strategies. Uses customer data, product usage, sentiment, and business context to prioritize actions and improve outcomes.

Own Dropbox’s customer evidence program, including customer advocacy, case studies, ROI studies, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active enterprise deals, and measure its impact on pipeline, win rates, adoption, and sales-cycle velocity. Partner with Sales, Customer Success, Marketing Operations, and product teams to prioritize evidence and report performance.

Own Dropbox’s customer evidence program for managed sales, including advocacy outreach, consent, customer stories, ROI evidence, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active deals, identify content gaps, and measure impact on pipeline, win rates, adoption, and sales-cycle velocity through Salesforce reporting.

Software Engineering Interns will build and ship high-impact software projects across product, infrastructure, customer experience, mobile, and security teams. Responsibilities include designing, developing, testing, and deploying features; collaborating with multidisciplinary teams; participating in agile development and prototyping; applying user-centered design; and learning through mentorship, technical talks, and feedback. The internship is virtual, full-time, and lasts 12 weeks during Summer 2027.

Runs scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging customers for pre-PMF testing, coordinating cross-functional stakeholders, establishing operating infrastructure and readiness criteria, managing Customer Advisory Board activities, integrating customer testing into launch processes, and synthesizing feedback into product and GTM decisions.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Generate qualified pipeline for Dropbox’s Japan sales team through outbound prospecting, account research, personalized outreach, event follow-up, and partner motions. Qualify prospects, conduct initial discovery, engage stakeholders, maintain CRM accuracy, support account planning, and create clear handoffs to Account Executives. The role focuses on enterprise SaaS, collaboration, security, governance, content management, and AI solutions, requiring fluent Japanese and strong communication and organization.

Own the full B2B SaaS sales cycle for Dropbox’s Product Suite and emerging AI products, from outbound prospecting and pipeline generation through closing and renewal. Develop mid-market and enterprise opportunities, lead discovery, apply MEDDICC or SPICED qualification and value-selling frameworks, forecast accurately, meet revenue targets, and collaborate with Product and go-to-market teams to refine messaging and sales strategy.