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As a Mid-Market Sales Engineer, you will assist the sales team by providing technical expertise during sales presentations, product demos, and evaluations. You will communicate directly with the product team, help onboard clients, and creatively solve technical challenges throughout the pre-sales cycle.

The Commercial Sales Engineer will support the sales team by providing technical expertise through presentations and product demonstrations. Responsibilities include onboarding clients, communicating feature requests to the product team, and creatively solving technical challenges. A focus on collaboration and continual learning is essential.

You will be responsible for developing the technology strategy for the Technical Solutions department, leading large-scale systems design and implementation, managing vendor relationships, and mentoring team members. This role requires collaboration with senior leadership and stakeholders to drive efficiency and effectiveness in the TS teams.

As a Technical Support Engineer, you will engage with customers through various channels, troubleshoot technical issues, and educate clients on using Datadog's platform. You'll receive training to become proficient in specific product areas and participate in internal product discussions based on customer feedback.

The Head of Product Solutions Architecture will oversee the global Product Solutions Architecture team at Datadog, guiding technical conversations, ensuring customer success, and aligning business opportunities with product development. This role involves collaboration with various internal teams and leading the PSA team to optimize resources for market growth.

As a Senior Premier Support Engineer, you will assist Datadog's Premier Customers with technical questions, engage in calls and presentations, reproduce issues, and contribute to documentation. This role requires strong client relationships, a detail-oriented approach, and a basic understanding of programming and Linux.

As a Senior Technical Escalations Engineer at Datadog, you will manage customer escalations, lead technical discussions, and prepare the Technical Support Engineering team for new products. The role requires technical expertise in DBM, experience in multi-channel support, and the ability to create comprehensive documentation. You’ll also facilitate training sessions and maintain strong client relationships.