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The Sales Development Representative will prospect and generate leads, qualify them, and assist in Datadog's sales growth through collaboration and outbound outreach.

Targets and closes new business with large Fortune 1000 and strategic enterprise customers. Responsibilities include prospecting, building territory relationship maps, understanding customer business needs, selling Datadog solutions and ROI, negotiating pricing, expanding existing accounts, developing pipelines, overcoming complex challenges, and maintaining accurate forecasts. The role requires regular travel to client sites and focuses on cloud environments, SaaS, and IT infrastructure.

Target and close new business with large Fortune 1000 enterprises. Responsibilities include prospecting, building relationship maps, understanding customer needs, selling cloud and observability solutions, negotiating pricing, expanding existing accounts, developing business drivers, and maintaining accurate forecasts. The role requires independently building pipeline, winning new logos, meeting significant sales targets, and regularly traveling to client sites.

Own website analytics, KPI frameworks, funnel analysis, user behavior insights, and experimentation strategy. Identify conversion opportunities, prioritize roadmap initiatives, and lead testing, optimization, segmentation, and personalization programs. Partner with Marketing, Product, and Engineering to align experiments with business goals, communicate findings to senior leadership, and improve engagement and conversion through accurate measurement and data-driven recommendations.

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Designs and leads Datadog customer implementations from requirements gathering through architecture, automation, deployment, and launch. Guides onboarding and co-development sessions, resolves technical roadblocks, develops deployment templates, manages implementation projects, and collaborates with Customer Success, Technical Account Management, and Sales. Requires cloud, DevOps monitoring, infrastructure-as-code, CI/CD, configuration management, and programming experience, plus at least five years as an architect or consultant. Travel up to 30% is required.

Lead go-to-market strategy and launches for Datadog Incident Response products. Create messaging, sales enablement, and customer marketing assets; partner with Product, Sales, and Marketing to drive adoption, campaigns, and cross-team projects to accelerate product growth.

Manage, hire, and develop Customer Success Managers while driving renewals, expansions, customer retention, and revenue growth. Serve as a customer-service role model, regional escalation point, and strategic advisor. Coach teams through contract negotiations and pricing objections, collaborate cross-functionally to resolve complex challenges, and build high-performing teams through talent attraction, retention, and development.

Lead design and delivery of shared observability data platform capabilities to reduce developer friction, improve operational visibility, enable cost intelligence, and build reusable services. Drive architecture and technical leadership across teams, mentor engineers, contribute code, develop operational and self-service tooling, and participate in on-call rotation to improve platform reliability and developer experience.

Lead design and delivery of shared observability data platform capabilities to reduce developer friction, improve operational visibility, enable cost intelligence, build self-service operational tooling, drive reusable services, mentor engineers, influence cross-team architecture, and participate in on-call to improve platform reliability.