Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle — from alert to resolution — together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools.
As a Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward. We give our Product Marketing Managers the opportunity to collaborate, investigate, and idealize how we can gear our product strategy to yield the highest results.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area.
- Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs.
- Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights.
- Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events.
- Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes.
- Identify new growth opportunities and creative ways to accelerate adoption and expansion of Incident Response products.
- Lead cross-team projects when opportunities arise.
Who You Are:
- Experienced in product marketing, go-to-market strategy, or related roles (typically 3+ years) marketing highly technical products
- Comfortable operating in a fast-paced, cross-functional environment with stakeholders across Product Management, Sales, Marketing, and Enablement
- Strong problem solver who can identify gaps, propose solutions, and operationalize them into scalable programs
- Strong written and verbal communicator with experience creating compelling content and delivering presentations
- A proactive self-starter who takes ownership and drives projects from idea to execution
- Able to balance strategic thinking with hands-on execution
- Passionate about technology, with a solid understanding of modern engineering workflows, operational practices, and the tools/ processes teams commonly use to build, operate, and troubleshoot their systems
Bonus Points:
- Domain expertise in Incident Response, Incident Management, On-Call, Service Management, ITSM, or Observability.
- Experience marketing highly technical products to Developers, SREs, and IT decision-makers.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits & Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Skills Required
- 3+ years experience in product marketing, go-to-market strategy, or related roles marketing technical products
- Comfortable operating in a fast-paced, cross-functional environment with Product, Sales, and Marketing stakeholders
- Proven ability to develop go-to-market strategy, launch features, and create messaging and positioning
- Experience creating sales enablement assets (battlecards, pitch decks, demos) and customer marketing content (case studies, testimonials)
- Strong written and verbal communication and presentation skills
- Strong problem-solving skills and ability to operationalize solutions into scalable programs
- Proactive self-starter able to take ownership and drive projects from idea to execution
- Solid understanding of modern engineering workflows, operational practices, and tools used to build, operate, and troubleshoot systems
- Domain expertise in Incident Response, Incident Management, On-Call, Service Management, ITSM, or Observability
- Experience marketing highly technical products to Developers, SREs, and IT decision-makers
What the Team is Saying
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Datadog Compensation & Benefits Highlights
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Healthcare Strength — Health and mental‑health coverage is described as comprehensive, with multiple plan options, dedicated mental‑health access, and wellness reimbursements in eligible offices. These offerings are consistently highlighted as a standout element of the package.
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Parental & Family Support — Fully paid, gender‑neutral parental leave and broad family‑forming support (e.g., adoption, fertility, childcare assistance) indicate robust coverage for caregivers. Pet‑related benefits and community programs further reinforce family support.
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Equity Value & Accessibility — Equity features include new‑hire RSUs and an employee stock purchase plan that enables discounted ownership. These components are frequently cited as meaningful contributors to total compensation.
Datadog Insights
What We Do
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.
Why Work With Us
At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.
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Datadog Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.
