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Provides HR administrative support, coordinates onboarding and orientations, processes timekeeping and payroll adjustments, maintains employee records, manages screenings and compliance registrations, updates policies, communicates HR information, supports office events, and assists the local HR team and HR business partners.

As a Customer Care Social Media Engagement Specialist at Chewy, you'll engage with customers on various social platforms, managing interactions with empathy and clarity while fostering community relationships.

Develop and maintain backend services and release engineering tools that improve developer productivity, automation, observability, performance, and uptime. Responsibilities include full software development lifecycle participation, production debugging, scalable code development, testing, logging, monitoring, code reviews, CI/CD practices, and on-call support. The engineer will collaborate across teams to standardize workflows, reusable modules, tooling, and self-service solutions on enterprise platforms.

As a Software Engineer III, you will design, build, and enhance high-complexity components, mentor team members, and collaborate on projects, ensuring high-quality code and customer-centric solutions.

Leads high-impact, cross-functional Customer Care initiatives from prioritization through delivery. Partners with executives, engineering, operations, product, and analytics teams to establish KPIs, roadmaps, reporting, inspection mechanisms, and scalable process improvements. Uses data analysis, root-cause identification, and Lean practices to optimize workflows, improve customer and team member experiences, support product launches, and drive measurable business outcomes.

Supports category management by resolving vendor tickets, setting up promotions, onboarding vendors and SKUs, and coordinating assortment launches. Maintains vendor relationships, meets service-level agreements, troubleshoots issues, and collaborates with supply chain, finance, catalog, promotion, and private-label teams. Requires strong communication, organization, analytical ability, problem-solving, attention to detail, and customer-oriented execution.

Supports dropship operations through vendor and order management, improving product availability, instock rates, forecasting accuracy, and shipment performance. Analyzes supply chain data, identifies process improvements, prepares reports, automates manual tasks, communicates updates, and collaborates with vendors and cross-functional stakeholders to resolve operational issues.

Leads IT operations and a team of support technicians at a fulfillment center. Responsibilities include resolving escalated infrastructure and warehouse technology issues, managing support KPIs and dashboards, driving continuous improvement, coordinating projects and launches, overseeing vendors, budgeting device lifecycles, and supporting change, testing, security, and operational readiness activities. The role requires flexible scheduling, on-call participation, physical activity, and up to 10% travel.

Develop, test, deploy, and support backend services and APIs for Chewy’s post-purchase customer experience. Build scalable, highly available systems integrating fulfillment, transportation, and carrier services. Improve reliability, observability, testing, and customer order visibility while participating in code reviews, technical discussions, agile collaboration, and on-call support.

Develop and operate scalable, resilient Autoship platform services and applications using frontend and backend technologies. Responsibilities include designing distributed systems, building microservices and APIs, deploying prototypes, debugging, code reviews, testing, DevOps practices, and collaborating across teams to improve automation and operational processes.