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Leads Affirm’s global customer operations vendor strategy and BPO network, owning governance, performance, compliance, resiliency, cost optimization, AI-enabled innovation, and customer experience. Manages Vendor Managers and international stakeholders while overseeing vendor selection, migrations, escalations, operational transformations, analytics, workforce planning, and recovery efforts. Builds scalable governance and high-performing, customer-centric vendor organizations across global markets.

Leads the Infra Foundations engineering team, setting its roadmap, mentoring engineers, and maintaining reliable AWS foundations. Owns account provisioning, networking, IAM, infrastructure-as-code automation, GitOps workflows, quota management, patching, configuration management, incident response, and security collaboration. Establishes operational standards, drives self-service tooling adoption, and ensures infrastructure frameworks are safe, consistent, and dependable across teams.

Leads Affirm’s global customer operations vendor strategy and BPO network, overseeing governance, performance, compliance, resiliency, cost optimization, AI-enabled servicing innovation, and executive escalations. Manages Vendor Managers across international markets, drives vendor selection and recovery, leads large-scale transformations and migrations, partners with analytics and cross-functional teams, and develops a high-performing, customer-centric organization.

Build and ship full-stack web and mobile experiences across Affirm’s consumer products. Responsibilities include breaking projects into tasks, collaborating with product, design, and analytics teams, developing scalable APIs, writing tested and extensible code, monitoring service metrics, supporting on-call operations, debugging, conducting code reviews, and participating in team development and interviews.

Develop and ship full-stack web and mobile experiences across Affirm’s consumer app and website. Collaborate with product, design, analytics, and engineering teams to break down projects, make technical decisions, write tested and extensible code, launch scalable APIs, monitor service health, support on-call operations, review code, and participate in team development and interviewing.

Lead and mature Affirm's third-party security risk program by designing controls, automating GRC workflows, evaluating third-party/cloud security, building integrations and dashboards, and advising stakeholders. Drive automation using Python and agentic coding tools, operate orchestration across systems, manage a portfolio of risk reviews, and establish metrics, processes, and reporting to scale security risk management.

Join a small AI-native engineering team building and operating Affirm's bank systems. Own end-to-end bank infrastructure, durable workflows, vendor integrations, data platform, CI/CD, monitoring, and examiner-ready documentation. Use AI-assisted tooling to accelerate development, collaborate with Compliance/Risk/Finance, and mentor growing engineering talent.

Supports application security across product and engineering teams by reviewing code, configurations, designs, vulnerabilities, and pull requests. Helps triage and prioritize security findings, provides remediation guidance, develops scripts and automation, and promotes secure coding practices. The role communicates risk to technical and non-technical stakeholders, collaborates cross-functionally, and develops offensive, defensive, and software engineering skills.

Own brand and partner campaign strategy from brief through launch and retrospectives. Translate business priorities, audience insights, and brand strategy into integrated campaign plans, GTM strategies, investment priorities, and creative briefs. Align cross-functional marketing partners, guide tradeoffs, oversee execution quality, and develop measurement frameworks. Track brand health and campaign performance, report insights to leadership, and create reusable standards to improve future campaigns.

Own brand and partner campaign strategy from brief through launch and retrospectives. Translate business priorities, consumer insights, and brand strategy into integrated campaign plans, GTM recommendations, investment priorities, and creative briefs. Coordinate cross-functional marketing, creative, social, paid, product, partner, and communications teams. Establish measurement frameworks, monitor brand health and campaign performance, develop reusable standards, and advise leadership on results and improvements.