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Lead Xero's shared Data Engineering function to execute data and platform strategy, deliver reliable self-service and AI-first data platforms, embed governance-by-design, improve observability and operational health, grow senior leadership, and enable domain teams through reusable platforms, patterns and guardrails.

Lead Canadian go-to-market strategy for partners and small business customers, driving brand awareness, product consideration, and conversions. Plan and execute integrated and account-based marketing campaigns, manage a regional events specialist and budget, and collaborate with sales, product marketing, and agencies. Use Salesforce and marketing automation plus analytics to test, measure, and optimise campaign performance.

Lead regional sales analytics for the UK, build dashboards and diagnostic reports, execute analytics roadmap using Snowflake, dbt, Tableau and AI, provide strategic insights to sales leadership, partner with Finance and Product, and mentor peers.

Provide empathetic, high-quality support for Xero users across phone, email, and chat. Manage inquiries end-to-end, log case details in Salesforce, escalate unresolved issues, make proactive outbound calls, and meet quality and productivity targets while staying current on product changes and training.

Drive growth of Xero's relationships with accountants and bookkeepers across a territory. Recruit and onboard partners, develop cloud strategies, generate qualified sales pipeline, manage sales cycles, and maintain CRM (Salesforce) account hygiene while collaborating with specialists and running partner events.

Lead planning and execution of multi-channel regional marketing campaigns across South Africa, Ireland, and the UAE. Partner with sales, product, PR, creative teams, and agencies to drive awareness, conversion, and partner marketing. Manage budgets, measurement, testing, and optimisation while launching product features and tailoring activities for accounting and bookkeeping partners.

Lead technical direction and modernisation of Xero's Reporting platform. Own complex initiatives from discovery to production, shape architecture and APIs, improve reliability and scalability, remain hands-on in code and incident response, identify risks and dependencies, and coach senior engineers to raise technical quality across teams.

The Senior Sales Operations Analyst will enhance sales performance through data analysis, forecasting, quota deployment, and ensuring data accuracy in Salesforce while collaborating closely with sales leadership and operations teams.

Lead end-to-end payments product strategy and delivery, owning customer-facing payment experiences and backend payments platform capabilities. Drive merchant onboarding, payment acceptance, processing, settlement, reconciliation, refunds and payouts. Partner cross-functionally with Engineering, Design, Risk, Compliance, Operations and Finance to improve reliability, time-to-money, and commercial outcomes. Use customer research and data to define roadmaps, measure success, and mentor other Product Managers.

Lead end-to-end data science projects for Payroll: frame problems, build experiments, productionise ML models, measure AI product outcomes, and mentor junior scientists. Work cross-functionally with product, engineering and design to improve conversion, retention and product outcomes using modern data stacks and AI automation.