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As a Product Manager at Xero, you will drive customer and business value through ownership of new and existing products. You will manage products end-to-end, from research and ideation to implementation and improvement. Your impact will be measured by key commercial and customer success metrics. The role involves working with the Identity team to build secure, sustainable, and high-scale platforms.

The Lifecycle Marketing Lead will support Xero’s global engagement strategy by designing personalized customer journeys, leveraging direct marketing channels. Responsibilities include collaborating with various teams, analyzing customer insights, driving lifecycle programs aligned with business goals, and executing marketing initiatives effectively.

As a Product Manager for Data Reliability at Xero, you will drive customer and business value by managing products from research and ideation to implementation and improvement. Your role includes collaborating with teams, conducting customer research, developing product roadmaps, managing risks, and ensuring effective product launches and ongoing performance monitoring.

As a Promo and Offers Manager at Xero, you will develop and execute promotional strategies, collaborating with marketing, product, and sales teams to drive customer engagement and business growth. Your role includes managing promotional calendars, optimizing offer performance via data analysis, and innovating customer targeting through segmentation.

The Customer Experience Specialist at Xero provides support to small business owners, bookkeepers, and accountants by answering queries and ensuring customer satisfaction through effective communication. They manage inquiries using Salesforce, participate in proactive call campaigns, and work towards achieving quality and productivity targets while staying updated on company changes.

As a Senior Engineer in the DevOps team at Xero, you will develop and maintain automated database infrastructures, improve scalability and performance, engage with customers to identify and solve pain points, and contribute to the development of tools and processes for cloud-based solutions.

As a Lead Engineer at Xero, you will guide a product team in technical decision-making while fostering a culture of growth and engineering excellence. Key responsibilities include developing microservices using C# and .NET, utilizing AWS services, and orchestrating applications with Docker and Kubernetes. You'll also focus on enhancing products and ensuring quality delivery through practices like CI/CD and monitoring tools.