This is a role for a search specialist who wants to work at genuine scale. As a Senior Engineer on Xero's Search team, you will help maintain and evolve one of the largest search clusters in the Southern Hemisphere; part of an entire vertical stack delivered to customers. The work is both meaningful and technically stretching: keeping 50+ million searchable documents and 400 terabytes of searchable data at global scale running at 99.9% uptime, whilst contributing to a significant four-year platform rebuild that will shape the next generation of Xero's growth. Currently serving over 200,000 daily active users, this is a product at meaningful scale.
Beyond the day-to-day, this role is about real ownership. You will contribute across both search-specific and generalist engineering work, raise and review pull requests, and lead projects. If you are someone who cares about quality and gets energised by hard problems at scale, this is a place where your work will genuinely matter.
The team and how they connectThe Search team is a small, tight-knit group spread across Melbourne, New South Wales and New Zealand, now part of Xero's Catalyst platform division. You will partner closely with this experienced group who are building the next generation of search infrastructure, a dedicated Product Manager, a Principal Architect, and the Catalyst Platform team who coordinate changes and releases across services. The team brings a high-quality mindset to everything they do, and solves challenging technical problems together.
A large-scale search platform rebuild (Horizon 2) – a multi-year project at the heart of Xero's infrastructure, addressing critical infrastructure limits and building a scalable future
Maintaining and evolving the cluster to keep systems running at 99.9% uptime whilst serving over 200,000 daily active users
Integrating with the ODL (Operational Data Layer) on the ingestion pipeline for the new platform
Exploring new partnership opportunities with Mobile, Files, and AI-adjacent search capabilities as the platform evolves
This role can be based in Australia or New Zealand. You will have genuine flexibility in where you work day to day. The team comes together in Melbourne approximately every six months; a chance to connect, align, and spend time in person with colleagues across regions. Xero also offers boost days, giving you the option to work from the office and collaborate with the broader Xero community when it suits you.
Here are some of the things we are looking forYou bring strong search engineering experience and know what it takes to build, maintain and scale search systems in a production environment handling hundreds of millions of documents
Solid software engineering and development fundamentals are part of your toolkit, and you are comfortable contributing to both search-specific and generalist engineering work
Quality comes first for you – you hold a high bar for the code you write and review, and care about doing things properly
Working collaboratively with others comes naturally to you, whether that is with engineering, product or infrastructure teams across a distributed environment
Skills Required
- Strong search engineering experience building, maintaining, and scaling production search systems
- Solid software engineering and development fundamentals
- Ability to contribute to search-specific and generalist engineering work
- High standards for code quality, code review, and engineering practices
- Ability to collaborate effectively with engineering, product, and infrastructure teams
- Experience with data or AI tooling
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as extensive, with multiple leave types including annual PTO, dedicated wellbeing days, extra “Xtra” days, year-end shutdown time, and a paid volunteer day. U.S. job postings and benefits pages consistently highlight breadth that emphasizes rest and wellbeing.
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Parental & Family Support — Parental provisions are portrayed as particularly strong, including 26 weeks of fully paid leave for primary caregivers and fully paid partner leave. Family-forming support through Carrot is also highlighted.
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Healthcare Strength — Health coverage is outlined as broad, with Cigna/Kaiser medical options plus dental, vision, FSAs, and Modern Health support for employees and families. U.S. sources also note subsidized plan options and HSA contributions.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
